Leah Millen

Motivated professional with a strong focus on customer service and interpersonal communication. Demonstrates adaptability and reliability in fast-pace settings. Possesses excellent organisational skills, coordinating activities and managing diverse needs effectively alongside confidence and team working skills.

Teaching Assistant In Primary School - Hays Recruitment - Liverpool, Merseyside

(2025-03)

• Assisted teachers in managing class behaviour using positive reinforcement and rewards schemes.
• Maintained a safe and tidy classroom, adhering to health and safety guidelines.
• Supervised children during activities and play, helping maintain safety and proactively address behavioural problems.
• Helped teachers monitor playtime activities during break times.
• Supported pupil learning through one-to-one sessions and small group activities, adapting to individual needs.
• Offered extra help and assistance to SEND students with individual classwork and group activities.
• Complied with policies and procedures relating to child protection, safeguarding and security.
• Maintained excellent student relationships by providing ongoing support.
• Enhanced student wellbeing by encouraging health, safety and good behaviour.
• Enhanced reading skills through guided reading sessions, tracking progress and addressing challenges.
• Prepared indoor and outdoor spaces for recreational activities to support children's physical health and development.
• Worked alongside other members of staff and parents daily.
• Worked 1:1 for children in need of SEND support.

Dog/cat kennel worker - Karen Caskey - Macosquin, Londonderry

(2021-05 - 2025-09)

• Monitored and maintained food and water levels of boarded animals, meeting individual animal dietary needs.
• Ensured sanitary conditions for animals by cleaning living spaces and cages according to health code guidelines.
• Promoted excellent hygiene in animals by fulfilling grooming needs.
• Cleaned living spaces and cages in accordance with council health code requirements to provide sanitary environment for animals.
• Provided basic hygiene upkeep for animals.
• Worked with customers on a daily basis and helped with their wants and needs.
• Handled the payments card machines etc.

Events worker - Loose days - Liverpool, England

(2024-01 - 2025-07)

• Maintained visitor and personnel compliance with rules and safety procedures, minimizing liability and injury risks.
• Processed admission payments and issued tickets to guests.
• Offered professional, friendly service at all times to maximise customer comfort and enjoyment.
• Managed varied and diverse event schedules to coordinate internal events, meetings and workshops.
• Responded quickly and calmly to delegates, speakers and exhibitors to address pre-event and onsite requests.
• Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.

Bachelor of Arts - Education - Liverpool John Moores University (2026)

A-Levels - English, Drama, Health and Social Care - North Coast Integrated College (2023)

GCSEs - Ballymoney High School (2021)