Escape Room Owner at Escape The Game (2018-02 – Present)
- Creating escape rooms
- Devising puzzles
- Completing all the book keeping/accounts for the business
- Designing theme, artwork, advertising
- Carry out all marketing and social media/website
- Hosting games
Customer Service Advisor at RD Johns (2023-07 – Present)
- Handling customer enquiries via phone and email
- Processing and inputting customer orders
- Performing data entry tasks accurately (0% input errors)
- Analysing customer needs and recommending suitable products
Director at Torbay Estate Agents Ltd (2023-10 – 2025-11)
When Emery & Piper went into liquidation I bought the sale agreed stock, so that I could see them through to completion.
Sales Manager at Emery & Piper Estate Agents (2023-07 – 2023-10)
I was brought in as Sales Manager when the business was being sold, because the new owner had no estate agency experience. The new owner went into voluntary liquidation and staff were therefore made redundant.
Insurance & Protection Advisor at Green Valley Mortgages (2021-06 – 2022-07)
- Completing fact finds with clients
- Progressing mortgage applications / providing updates
- Invoicing
- General administration
- Obtaining client information to provide quotes for suitable insurances
Freelance Estate Agent at Freelance Estate Agent (2018-02 – 2022-02)
I worked from home as an extra pair of hands for a number of independent estate agents.
- Point of call for clients applicants/vendors
- Property phone/mail outs
- Registering applicants / conducting viewings
- Taking on properties to the market – measure up/photos/text
- Market appraisal research and preparation
- Valuing properties
- Conducting property review meetings
- Negotiating sales / Sales chasing
- Attending regular networking events
- Advertising/social media for clients
Local Sales Executive at Richardson Hotel Group (2018-06 – 2019-03)
9 month contract
- Responsible for increasing sales revenue across three sites
- Focusing on rebuilding local business relationships
- Attending / Organising / Hosting regular networking events
- Chairing meetings with HODs
- Seeking new corporate business
- Producing costings for function enquiries
- Planning and organising in house events
- Co-ordinating weddings
- Attending and presenting business activities at conferences
Manager at Chamberlains Estate Agents (2013-01 – 2018-01)
- Registering applicants
- Conducting viewings
- Taking on properties to the market – measure up/photos/text
- Producing brochures
- Market appraisal research and preparation
- Valuing properties
- Training other members of staff
- Conducting property review meetings
- Holding staff meetings every day/setting targets
- Producing office statistics for weekly managers meeting to assess sales targets
- Organising/delegating workload for staff members
- Conducting interviews
- Assessing and monitoring staff activity and offering guidance/support to hit targets
- Liasing within the local community for further advertising opportunities
- Upselling of other services; mortgages/conveyancing/surveys
Owner at Love Events (2011-03 – 2020-03)
- Research demand for particular forms of entertainment
- Research, visit, book venues
- Research various acts
- Advertise and promote events through social media, radio, print
- Devise and plan events
- Attend and manage event on the day
Sales Negotiator/Administrator at Chamberlains Estate Agents (2010-01 – 2011-03)
- Registering applicants
- Conducting viewings
- Taking on properties to the market – measure up/photos/text
- Producing brochures
- Market appraisal research and preparation
- Valuing property in valuers absence
- Training other members of staff
- Preparing the newspaper advertising using Smart 4, and writing editorials
- Conducting property review meetings
- Negotiating sales
