Fay Gibson-Fuller
Tea Rooms owner
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About
Versatile and results-driven professional with extensive experience across business management, hospitality, customer service and hairdressing. Experienced in managing daily operations, leading teams, maintaining high standards of customer service and managing budgets and stock. A reliable and organised individual with excellent timekeeping, strong communication skills and the ability to remain calm and effective in busy environments.
Experience
Tea Rooms owner - Ivy's Tea Rooms - Pickering
(2021-01 - 2026-10)
- Managed daily operations to ensure high service standards for all guests
- Directed staff training programmes to enhance customer experience quality.
- Optimised local supply chains to source the finest sustainable ingredients.
- Increased annual revenue by implementing effective marketing campaigns now.
Waitress - Cloggs coffee shop - Dewsbury
(2014-02 - 2020-11)
- Managed busy floor sections whilst ensuring high levels of guest care.
- Delivered efficient table service to enhance overall customer reviews.
- Collaborated with kitchen staff to ensure timely food delivery to desk.
Mobile hairdresser - Hair by Fay - Dewsbury
(2008-02 - 2022-06)
- Managed client bookings and provided bespoke cutting services at homes.
- Delivered professional styling while maintaining strict hygiene standards.
- Optimised daily travel routes to ensure punctual and efficient sessions.
- Executed precision colouring techniques tailored to individual requests.
Hair stylist - Image - Ossett
(2001-05 - 2008-02)
- Delivered bespoke hair cutting and colouring services for local clients.
- Managed daily salon operations while ensuring all hygiene standards met.
- Performed intricate chemical treatments to achieve optimal hair health.
Education
NVQ Level 3 - Hairdressing - Dimentions, Wakefield (2001-09 - 2003-06)
GCSEs - Earlsheaton high school (1996-09 - 2001-05)
