Lee Alves
2nd Year BEng (Hons) Cyber Security student
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About
Motivated and enthusiastic 2nd Year BEng (Hons) Cyber Security student at University of the West of Scotland with a strong interest in networking, ethical hacking, digital forensics, and cyber defence. Experienced in customer service and teamwork through employment as a Crew Member at McDonald's and previous IT Helpdesk experience. Skilled at working in fast-paced environments, solving problems under pressure, and communicating effectively with both customers and colleagues.
Seeking opportunities to further develop technical cybersecurity skills within a professional IT or security environment.
Experience
Crew Member - McDonald's
(2025-01)
- Delivered excellent customer service in a busy fast-paced environment.
- Worked efficiently as part of a team to meet performance and service targets.
- Handled cash transactions and customer orders accurately.
- Maintained high standards of cleanliness, food safety, and organisation.
- Developed strong communication, teamwork, and time-management skill
IT Helpdesk - Johnston Fuels
School Work Experience program / summer placement
- Provided technical support, troubleshooting hardware, software, and network issues.
- Assisted with system maintenance, including software updates and patch management.
- Logged incidents and resolutions, ensuring accurate documentation and escalated complex issues to senior IT staff.
- Gained strong communication and problem-solving skills while supporting day-to-day IT operations.
Education
BEng (Hons) - Cyber Security - University of the West of Scotland (2025-01)
HNC - Cyber Security - New College Lanarkshire
Higher - Clyde Valley High School
Scottish National 5 - Clyde Valley High School
