Leen

Friendly, reliable, and hardworking customer service professional with experience in fast-paced front-of-house environments. Confident handling cash and card payments, managing high-volume customer orders, and providing friendly and efficient service. Strong communication and organisational skills, with the ability to remain calm under pressure and work effectively both independently and as part of a team. Currently studying Psychology at the University of Edinburgh.

Counter assistant - La' Alba D'Oro

(2025-10 - 2026-07)

• Provided friendly, efficient, and professional customer service in a busy front-of-house environment.
• Processed customer orders and handled cash and card payments accurately.
• Maintained a clean, organised, and welcoming customer area.
• Communicated effectively with colleagues to ensure smooth daily operations.
• Managed multiple customer requests efficiently during busy periods.
• Responded to customer questions and requests in a polite and professional manner.

Customer Service Assistant - Slushys - Saudi Arabia

(2022 - 2024)

Service Provider

• Managed high-volume customer orders during peak hours
• Operated tills and processed transactions efficiently
• Delivered positive customer experiences in a fast-paced setting
• Resolved customer issues calmly and professionally

Bachelor of Psychology - Psychology - University of Edinburgh (2025)