Leo Nelson

Experienced Assets/Voids Coordinator with a demonstrated history of working in the property management industry at Notting Hill Genesis since May 2015. Proven expertise in administrative and support tasks, maintaining accurate records, and supporting cost and quality audits. Skilled in scheduling, organising meetings, and drafting agendas.

Previous role as Assets/Voids Inspector involved overseeing pre-inspections, ensuring audit compliance, and conducting quality inspections. Strong background as an Administrator/Resident Liaison Officer at Mitie with proficiency in handling administrative tasks, coordinating project management activities, and maintaining key performance indicators. Effective IT skills including MS Office, Tableau, Power BI, and basic Python knowledge.

Excellent communication skills with keen attention to detail.

Assets/Voids Coordinator - Notting Hill Genesis

(2015-05)

• Dealing with all administrative and support tasks associated within the Contract Operations team
• Updating and maintaining accurate records of property maintenance and cost including information held on Northgate, Compleat and property data base systems
• Supporting the Contract manager with regular cost and quality audits for all planned, responsive repairs and void works
• Supporting the Contracts Operations team with the scheduling of visits for the Framework contract
• Utilized Tableau for tracking the status of property voids through reports
• Managed void project execution across region

Assets/Voids Inspector - Notting Hill Genesis

(2021-09 - 2022-09)

• Supporting the preparation of overall stock condition plans and undertaking local surveys for reactive repairs or planned works
• Oversaw pre-inspections for reactive repairs ensuring audit compliance and cost efficiency
• Delivered clear and direct diagnoses for reactive property repairs
• Conducted inspections, monitored performance, and ensured quality within the regional portfolio

Administrator/Resident Liaison Officer - Mitie

(2014-06 - 2015-05)

• Handled routine administrative tasks in the office
• Organized Handover documentation for inclusion in Health & Safety Files
• Coordinated day-to-day tasks for Project Management team and on-site supervisors
• Tracked key performance indicators daily
• Maintained organized and accessible file storage

CompTIA A+ Essentials, CompTIA A+ IT Technician, CompTIA A+ Security+, MCTS Windows 10, Office 365, ITIL Fundamentals - IT Career Switch Training Ltd A Level - Art & Design, Media Studies, Film Studies - Ernest Bevin College (2009-07)

GCSE - Maths, English, ICT, Art & Design, Citizenship, Religious Education - Ernest Bevin College (2006-07)