Jacqueline Ives

Experienced Security Administrator and Asset Registrar with experience in IT security management, Intellectual Property (IP) management. Working with the public and more recently in an environment with Civil Servants and Army personnel of all ranks, supporting the Health and Safety Department.

Experienced Asset

Registrar moving sensitive data and hardware around the UK. Destruction process, monthly musters. Worked with major innovation driven technology companies. Ability to work on own initiative, to tight deadlines in a demanding multi-project environment unsupervised.

Problem solving. Strong verbal and written communication skills developed through interactions with customer, suppliers face to face, via phone and email. Experienced in supervision and mentoring of junior retail staff, working with public and Army personnel.

Experienced in Microsoft Office suite, Lotus Notes/Outlook, SAP, SharePoint, and bespoke company systems. Experienced in booking flights/hotels and bi-monthly meetings and logging, updating holiday Rota. Highest clearance level.

Trustworthy and loyal.

Administrator - Office Services - Montgomery House

Working within the regimental Headquarters at Montgomery House Office Services department. Responsible for booking Pool cars on a daily basis and preparing ATUBs monthly for each of the cars within the army White fleet pool cars. Checking First Parade forms for faults listed by drivers and updating Car Booking Diary. Dealing with all Ranks within the army and Civil servants.

• Produced ATUBs three months ahead and printed them off for filing, reducing last-minute stress and improving department efficiency
• Set up new procedure for Car Booking Diary management by creating highlighted red notes on First Parade forms to advise drivers of next day instructions
• Monitored Car Booking Diary and coordinated with MT Manager to report faults to lease providers
• Dealt with emergency car requests by finding alternative vehicles from other departments or hiring when necessary

Patent Administrator

Filed patents in different countries while abiding by their laws and procedures. Prepared online forms, converted specifications into PDF formats, and electronically filed patents. Monitored daily time-limits for patent filings and ensured clients were aware of costs throughout the filing process.

• Filed patents in multiple countries including United Emirates, Europe, and GB
• Instructed international agents to send assignments for notarisation with correct applicant names
• Coordinated with solicitors for document notarisation and used DHL for secure document transmission
• Tracked lost documents and urgently coordinated replacement filings to meet tight patent deadline
• Prepared patent filings from USA arriving as late as 16:00 with midnight filing deadlines
• Converted specifications, claims, abstracts and drawings into PDF format for electronic filing
• Monitored patent costs over the lifetime of filings (up to 20 years) to protect client interests
• Ensured electronic receipts were obtained as proof of timely patent filing

D.A.T.E.C. - Diploma in Fashion and Textile Design - Canterbury College Art & Design (1985)

Diploma Member - S.I.A.D. (Society of Industrial Artists and Designers) (1985)

'A' Level - Textile Design (1982)

'O' Level (1979-1981)

CSE - Six (including English & Math) (1979)

RSA - Typing Stage 1 (1979)

CEE - Maths and English (1985)

Pitmans - Typing Stage II / Word Processing Stage 1 (1979)

BETEC - Computer Studies

Course - Crypto Custodian - UKNDA