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Find professionals and candidatesLeonie Scott

Leonie Scott

Front of house team member

Talent

Kingston Upon Hull, EnglandMember since June 24, 2026

Customer service (face-to-face & telephone)Call handling & complaint resolutionCRM systems & accurate data entryCash handling, tills & payment processingTeamwork & time managementStock replenishment & merchandisingIT skills (Microsoft Office, email, databases)Food preparation and servingFood safety and hygieneCleaning and maintaining workplace standardsMultitasking in fast paced environments

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Customer service (face-to-face & telephone)Call handling & complaint resolutionCRM systems & accurate data entryCash handling, tills & payment processingTeamwork & time management

About

I am a friendly, motivated, and hardworking individual with customer service experience in call centre and retail environments. I communicate well with customers, handle enquiries professionally, and work calmly in fast-paced situations. I am reliable, quick to learn, and committed to providing good customer service.

Experience

Front of house team member - Popeyes

(2026-03)

Customer Service Advisor - Esp group – journey call

(2025-09 - 2025-11)

Handled inbound and outbound calls
Updated customer records using CRM systems
Resolved complaints professionally
Communicated empathetically with customers
Escalated complex issues when required

Retail Assistant - Matalan

(2024-02 - 2025-09)

Delivered high-quality customer service
Assisted with purchases, refunds, and complaints
Operated tills accurately
Replenished stock and maintained presentation
Worked flexibly across departments

Education

GCSEs - Kingswood Academy (2023-06)

Skills

Front of house team member

Reviews

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