Lesley Lord

I have over 30 years' experience in healthcare and now looking for a change. I started as a care worker and have worked my way to senior management; working in both residential and nursing metal health environments.

After Burking

Banks closed, I was appointed compliance manager for the company. I have oversite of three homes for all compliance issues, managing a team of three. The main purpose of the role is to monitor regulatory compliance, find out where things may have gone wrong and look for a solution.

We work alongside the home managers, nurses, carers, housekeeping, maintenance and admin staff to achieve these aims. I have had a pivotal role when outside inspections are made for example with CQC and Infection Control inspections which has led to improvement in the ratings of two of the homes. The other home is just newly built which my team played a pivotal part of setting up for compliance.

Compliance Manager - Thomas Owen Care Ltd - Thomas Owen House, John Sturrock & Freddie Finlay

(2015-03)

• Development of auditing system
• Using computerized auditing systems
• Analyzing findings and looking for solution if things have gone wrong
• Producing reports for management
• Escalating findings
• Communicating with relevant staff when things are going well or not so well
• Raising safeguarding issues if required
• Supporting staff in all aspects of the homes

Care Home Manager - Thomas Owen Care Ltd - Burking Banks

(2010-04 - 2015-03)

Deputy Manager - Thomas Owen Care Ltd

(2007-06 - 2010-04)

Senior Carer - Thomas Owen Care Ltd

(2001-12 - 2007-06)

Senior Carer - Woodleigh Residential Home

(1999-02 - 2001-12)

Carer & Cook - Soothill Manor Residential Home

(1997-11 - 1999-02)

Time at home looking after mother who had depression - Personal

(1996-11 - 1997-11)

Night Carer - Woodleigh Residential Home

(1994-10 - 1996-11)

Carer - Thomas Owen Care Ltd - Thomas Owen House

(1991-08 - 1994-10)

Quality Control - Kegwick Denims Ossett

(1991-06 - 1991-08)

Time at home bringing up two children - Personal

(1986-03 - 1991-06)

Fringer & Mender - Savil Town Mills

(1984 - 1986-03)

Level 5 diploma - management in health and social care

Management QCF 3

NVQ3 - Health and Social Care

NVQ1 - Health and Social Care

OCR Level 1&2 NVQ - IT