Letife Ali

Highly motivated Finance & Administration professional with extensive banking, treasury, office administration, customer service and operational support experience. Accurate and dependable, with strong organisational skills and the ability to manage competing priorities, confidential information and strict deadlines. Experienced in financial processing, reporting, reconciliations, customer queries and stakeholder liaison, with strong digital skills including cloud document management and remote/hybrid working.

Target Roles: Operations Administrator, Business Support Administrator, Senior Administrator, Banking Administrator, Financial Services Administrator, Customer Operations & Remote Finance Administrator.

Strengths: Accurate and dependable; strong attention to detail; organised and deadline-focused; customer-focused; confident handling confidential information; cloud document management; process optimisation; remote/hybrid ready.

Treasury Supervisor (Accounts Department) - Windsmoor Group - Windsmoor House, Lawrence Road, Tottenham, London

(2000-09 - 2003-10)

• Prepared daily banking – downloaded from Hexagon the daily pending statement; posted debits/credits to Selima Accounting Package and allocated statements against cashbook.
• Dealt with high volume of incoming payments (£30,000 to £300,000 daily) and managed daily multi-currency reconciliations (Yen, GBP, USD, EUR, Hong Kong Dollar) across 8 bank accounts.
• Prepared Letters of Credit (£3-4M weekly), handled bank transfers/queries, received/processed payments, and updated weekly cash flow forecasts on Excel.
• Calculated VAT returns, processed VAT cheques, verified Import/Export forms from Customs & Excise, maintained weekly petty cash, and managed Amex reconciliations.

Costings Assistant (Accounts Department) - Windsmoor Group - Windsmoor House, Lawrence Road, Tottenham, London

• Entered standard cost style details, allocated invoices, VAT, and duty to specific styles, and maintained an efficient filing system for all cost records.
• Analyzed reports to compare standard and actual costs, ensuring accurate financial tracking and reporting.

Purchase Ledger Assistant (6-Month Secondment) - Windsmoor Group - Windsmoor House, Lawrence Road, Tottenham, London

• Totaled and coded daily invoices, managed cheque runs, handled foreign invoice conversions, tied up invoices with delivery notes/GRNs, and chased suppliers for outstanding credits.
• Closed all monthly accounts (invoices, cashbooks, remit print, VAT, debit notes, transit list, cash/debt books) and applied bookkeeping knowledge.

Specialist Service Officer - First National Tricity Finance - 284 Southbury Road, Enfield

(1999 - 2000-09)

• Responsible for all non-computerised aspects of retailer accounts; prioritised and implemented daily cancellations adhering to SLAs.
• Dealt with retailer queries (MFI, Dixons, Powerhouse, Granada, Scottish Power) and liaised directly with sales reps and finance managers.
• Worked through seven daily reports, escalated issues, and reconciled/actioned all errors.

Banking and Revenue Supervisor - Clear Channel Entertainment Ltd

Media Company

• Processed electronic payments, coded receipts, organized cash collections, and managed daily banking and post office petty cash.
• Raised manual refund cheques, liaised with banks for account setups/closures, and managed month-end close procedures and multi-currency reconciliations (GBP, USD, EUR).

Accounts/Office Manageress - Fashion Company - London

• Coordinated overall office operations, staff, assignments, meetings, recruitment, and staff training while introducing new IT systems.
• Managed invoicing, purchase orders, stock control, receivables follow-ups, multi-currency bank reconciliations (GBP, USD, EUR), and monthly reports.
• Liaised with local/foreign suppliers regarding shipments, lead times, and projected demand, and assisted management on special projects.

Civil Servant (International Office) - Cyprus International University - Famagusta, Northern Cyprus

• Handled student registrations, standard documentation, phone/email inquiries from students, parents, and foreign representatives.
• Evaluated documents, provided oral translation for accounting/campus life issues, and led monthly meetings to resolve student problems.

Customer Representative - Iktisat Bank - Famagusta, Northern Cyprus

(2005-08 - 2006-12)

• Checked, inputted, activated, and cancelled credit card applications; logged and resolved customer complaints; prepared contracts, overdrafts, and direct debits.
• Evaluated and prepared POS device applications, tracked client accounts, visited customers, and prepared monthly campaigns and advertisements.

Career Break

(2007-01)

Planned career break to care for disabled son and later mother. Continued professional development, completed AET and additional qualifications, and managed a self-employed beauty and aesthetics business. Now ready to return to work.

AAT Level 4 - Diploma in Professional Accounting (1998 - 1999)

GNVQ Business & Finance Advanced - Business & Finance - Enfield College (1996 - 1998)

10 GCSEs - English, Maths, Turkish - Albany Secondary School, Enfield (1991 - 1996)