Liam Bradbury
Sales Manager
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About
A confident and target driven sales advisor, with fourteen years' sales experience. A passionate individual with strengths in effective communication, influencing and relationship building. A confident individual who can generate new business and meet set targets as a minimum, whilst working a demanding working environment.
Experience
Course & Career Advisor - General Insurance Distribution Limited
(2026-05)
Making calls on behalf of our partners to go gain feedback based on their experience. Throughout the call we're discovering the customers needs so we're then able to recommend an insurance product for their vehicle.
- Make outbound Sales calls.
- Sell regulated financial products using a proven advised sales process.
- Provide excellent customer service while following FCA and TCF guidelines.
- Hit and exceed daily & weekly KPI's and sales targets.
Course & Career Advisor - IT Career Switch
(2025-06 - 2026-03)
Contacting applicants who have enquired regarding the company's IT Traineeships. Provide consultation to see If they will be suitable for IT traineee positions.
- Proactively contact all warm leads
- Manage the CRM to a high degree of accuracy.
- Hitting company targets and KPI's
- Answering inbound calls
Sales Manager - Telecom Acquisitions
(2024-07 - 2025-06)
Supporting the after Sales team with inbound and outbound enquiries and looking for resolutions. Providing call coaching to the agents on missed opportunities and call quality. Conducting one to ones with the agents and managing call volumes amongst the team.
- Lead the internal teams to meet and exceed targets, setting clear targets and performance expectations
- Support and assist the inbound central enquiry, live chat and sales team
- Support recruitment, training and development of the team
- Conduct the full performance management cycle
- Set and track sales targets in conjunction with the business objectives
- Monitor sales procedures and ensure records are comprehensively administered
- Pro-actively communicate sales enquiry opportunities to the Chief sales officer
- Providing weekly/monthly/quarterly reporting to directors.
Telesales Team Leader - A1 Comms Ltd
(2020-01 - 2024-05)
Working alongside the Telesales Manager to drive and ensure consistent and profitable growth in sales revenues through planning, deployment, and management of the Telesales team. To identify gaps in performance and increase profitability through customer retention and other sales opportunities.
- Providing feedback and coaching to their Telesales team and production of PDP's to ensure consistency with quality, compliance, and individual performance.
- Demonstrating and maintaining a high level of standards of administration whilst also meeting agreed SLA's.
- Support the Telesales Manager in managing any capability/conduct related people matters to a successful conclusion.
- Identifying opportunities for incremental revenue and delivering these initiatives in an efficient and timely manner.
- Support the Telesales Manager in recruitment and selection of potential sales agents.
Sales Advisor - A1 Comms Ltd
(2019-01 - 2020-12)
To drive customer growth for A1 Comms Ltd through inbound and outbound call campaigns. To acquire good quality business by converting traffic from online and offline advertising. The Sales Advisor will communicate through various mediums of contact including live telephone conversations and live chat.
Sales Advisor - Domestic & General
(2018-01 - 2019-12)
Member of the inbound sales team and the first point of contact for customers who call in for help. To provide excellent customer service and use our sales skills to give added peace of mind, by up-selling other products that customers can purchase that best suit their needs.
Sales Advisor - Virgin Media
(2014-01 - 2018-12)
The role requires working in a target driven environment and being able to respond to business needs such as monthly target changes. The desire to deliver great customer service and the passion to smash targets and objectives. Good communication skills and broad knowledge of the Virgin Media sales process.
Education
BTEC Introductory ICT Diploma - ICT - South Notts College (2007-01 - 2008-12)
GCSEs - Mathematics - Farnborough School Technology College (2002-01 - 2007-12)
GCSEs - English Literature - Farnborough School Technology College (2002-01 - 2007-12)
GCSEs - Science (double) - Farnborough School Technology College (2002-01 - 2007-12)