Liam Hill

Experienced Team Leader and Support Professional with over 10 years of experience across healthcare, leadership, hospitality, customer service and emergency response environments. Skilled in leading teams, managing rotas, completing risk assessments, conducting staff supervisions and delivering high standards of care and customer service in fast-paced settings. A calm and adaptable professional with strong communication, organisation and problem-solving skills who is now looking to transition into a new career and develop within a different industry.

Brings a hands-on approach, leadership experience and the ability to build strong relationships with both colleagues and customers.

Team Leader - Irwin Mitchell Solicitors (Private Client) - Southport

(2025-01)

• Leading a care team supporting a private client with complex needs
• Completing risk assessments and ensuring safe working practices are followed
• Conducting staff supervisions and providing ongoing support to team members
• Managing rotas, shift cover and staffing arrangements
• Liaising with healthcare professionals, families and external agencies
• Supporting staff development and maintaining high professional standards

Support Worker - Irwin Mitchell Solicitors (Private Client) - Southport

(2022-01 - 2025-01)

• Delivered high-quality person-centred support for a private client
• Supported with daily living activities, mobility and personal care
• Maintained accurate records and followed care plans consistently

Healthcare Assistant - The Priory Group - Southport

(2020-02 - 2022-01)

• Supported patients with acquired brain injuries and complex care needs
• Assisted with tracheostomy and ventilation care alongside nursing staff
• Completed physical observations and medication checks

Hospitality Assistant - Royal British Legion Hotel - Southport

(2019-08 - 2020-02)

• Worked across housekeeping, bar, restaurant and customer service departments
• Delivered excellent customer service and handled guest enquiries professionally

Team Leader Warehouse Operative - BRT UK Ltd - Warrington

(2016-01 - 2017-07)

• Progressed from warehouse operative to team leader role
• Oversaw dispatch operations and packaging of IT equipment
• Repaired computers, laptops and other technology devices

BTEC Public Services Level 3 Extended Diploma - Public Services - Priestley College, Warrington (2012-01 - 2015-01)

BTEC Public Services Level 2 Diploma - Public Services - Priestley College, Warrington (2012-01 - 2015-01)

GCSEs - General Education - St Aelred's Catholic Technology College (2007-01 - 2012-01)