Liam O’Sullivan

I am a reliable and hardworking individual with a strong background in customer service. I hold a full UK driving licence and am willing to travel for work. I am comfortable working independently, managing my own workload, and ensuring tasks are completed safely and on time.

I take pride in being dependable, communicating well with others, and maintaining high standards, even in busy environments. I am now looking to use my practical experience, strong work ethic, and reliability in a Driver role.

Customer Service Representative - Charles Tyrwhitt

(2015-03 - 2022-07)

• Delivered a high standard of customer service while managing a high volume of enquiries.
• Resolved complex issues efficiently, often working under pressure and to strict deadlines.
• Acted as a first point of escalation for customer concerns, demonstrating good judgement and decision-making skills.
• Trained colleagues on new procedures and supported team performance.
• Followed company policies and procedures to ensure consistent service standards.
• Developed strong communication and problem-solving skills through daily customer interactions.

Garden Maintenance - New City Landscapes

(2025-03)

• Travel to multiple sites each day, managing time effectively to complete scheduled work.
• Occasionally drove company vans between work sites, safely transporting tools, equipment, and materials in support of daily operations.
• Operate tools and equipment safely while following health and safety procedures.
• Work independently, and as part of a team, to complete tasks efficiently and to a high standard.
• Maintain accurate records of completed work and report progress to supervisors.
• Communicate professionally with customers and colleagues regarding work schedules/requirements.
• Demonstrate reliability and punctuality while working in a fast-paced environment.

Physics (Foundation Year + Year 1) - Physics - Swansea University (2012 - 2015)

A-Levels (2010 - 2012)

GCSEs (2008 - 2010)