Lily Naulls

A trustworthy and flexible team-player with customer facing experience. Dependable and loyal with a good work ethic. Practical experience of working with people from different backgrounds. Ability to both facilitate and engage in clients social activities. Excellent communication skills. Ability to work with minimum supervision. Flexible with the ability to prioritise tasks to meet deadlines.

Willing to relocate: Anywhere

Front of House Receptionist at News UK (2024-02 – Present)

Front of House Receptionist responsibilities at News UK headquarters

• Checking in all visitors
• Assisting with building members passes
• Answering emails
• Answering calls
• Assisting with large groups
• Covering breaks on different floors

Compliance Officer at Goldstaff Recruitment (2021-04 – 2023-12)

Compliance Officer role managing legal documentation and client clearance

• Answering phone calls - making Phone calls
• Dealing with personal - legal documents
• Speaking with clients
• Handling post
• Scanning documents
• Checking legal documents
• Clearing people to an high standard before sending them to work

Receptionist at Goldblatts (2019-05 – 2020-06)

Receptionist managing visitor check-in, communications, and administrative tasks

• Answering phone calls / transferring
• Scanning documents
• Opening / sending post
• Handling petty cash
• Setting up meeting rooms
• Welcoming clients
• Ordering office supplies

Receptionist / personal assistant at Pantheon Partners (2018-06 – 2018-09)

Receptionist and personal assistant providing support to management and clients

• Answering / transferring calls
• Welcoming clients
• Taking clients down to the board room for their meeting
• Checking my emails and answering emails
• Checking my boss's emails and answering emails
• Typing up my boss's emails and sending them off
• Dealing with post
• Booking tables for lunch and dinner
• Organising phone calls/ lunch/ dinner/ parties
• Checking all office supplies/ re-ordering supplies including the kitchen area

Customer Service Assistant at Davril Jewellers (2017-11 – 2018-04)

Customer Service Assistant in jewellery retail environment

• Providing excellent customer service
• Consulting customers on prices and details regarding items
• Keeping shop immaculate and cleaning on a regular basis
• Supporting the rest of the staff with operational, logistical and administrative tasks
• Taking in deliveries
• Organising the stock room

Customer Service Assistant at Lola Flower Boutique (2016-01 – 2016-12)

Customer Service Assistant in flower boutique retail environment

• Providing excellent customer service
• Basic flower preparation
• Taking cash and card payments
• Maintaining the presentation of the shop
• Taking in deliveries and keeping them organised in the stock room

General education in General education – Walworth Academy (2012-01 – 2017-12)