Lina Alami

Dedicated and customer-focused individual with proven experience in enhancing customer satisfaction and driving sales through tailored recommendations. Possesses strong communication, organizational, and time management skills honed through roles in hospitality and education. Efficiently managed cash handling and operated till systems while maintaining composure in fast paced environments. Eager to leverage exceptional service abilities and collaborative spirit to contribute to a dynamic team.

Barista - Pod Cafe, Lady Heyes Holiday Park - Frodsham

(2026-01)

• Cultivated exceptional customer service skills through direct interaction.
• Collaborated effectively within a team environment to ensure seamless service delivery.
• Engaged customers in meaningful conversations to enhance their dining experience.
• Drove significant sales increases by influencing customer spending through persuasive recommendations.
• Maintained composure and efficiency while operating in high-pressure, fast-paced situations.
• Provided tailored recommendations to assist customers in their selections.
• Managed cash handling accurately and operated the till system efficiently.

Work Experience - Hornsmill Primary School - Helsby

(2024-07 - 2024-07)

• Developed enhanced patience skills through daily interactions.
• Demonstrated increased maturity and responsibility in a professional setting.
• Proactively took initiative to assist with tasks and support the team.

GCSE - Helsby High School (2020 - 2025)

BTEC Level 3 - Digital Built Environment - Engineering - Cronton Six Form College (2025-09)