Shania Retnasingam

Trained on Costa's professional espresso machines, preparing a full range of espresso-based drinks to brand standard with speed and precision across high-volume service periods. Delivered excellent customer service in a busy café environment, maintaining consistency and quality during peak rushes.

Barista - Costa - Kettering, UK

(2024-05 - 2024-09)

• Trained on Costa's professional espresso machines, preparing a full range of espresso-based drinks to brand standard with speed and precision across high-volume service periods.
• Delivered excellent customer service in a busy café environment, maintaining consistency and quality during peak rushes.

Barista - Barista & Food Service Assistant - Kettering, UK

(2024-05 - 2024-09)

• Prepared hot/cold drinks and cooked food items for staff and visitors; maintained food hygiene, safety, and cleanliness to NHS standards; delivered excellent customer service in a busy hospital café during peak time.
• Handling cash floats, balancing tills, overseeing daily earnings, monitoring stock orders, and regularly communicating with management about budgeting and performance.

Crew Member - McDonald's - Kettering, UK

(2022-09 - 2023-09)

• Delivered fast, accurate, and friendly service across multiple stations in a high-volume, fast-paced restaurant environment, covering front counter, food preparation, and drive-thru operations.
• Handled customer queries and complaints with professionalism and composure, consistently turning difficult situations into positive outcomes.
• Thrived in a high-pressure, team-driven environment, demonstrating strong adaptability, communication, and time management skills; cross-trained across kitchen and front-of-house with a strong record for reliability and punctuality.

Vice President & Academic Lead - King's Biomed Society - London, UK

(2026-03)

• Leading King's largest bioscience society for the 26/27 academic year.
• Secured strong relationships with other societies, the Biomed department, charities, and sponsors.

Treasurer - King's Neuroscience Society - London, UK

(2026-03)

• Leading King's largest bioscience society for the 26/27 academic year.
• Developed financial analytical skills & secured strong relationships with academics, charities & sponsors.

BSc (Hons) - Biomedical Science - King's College London (2028-06)

A Levels - Maths, Chemistry, Biology - Bishop Stopford School (2024-08)

GCSEs - Brooke Weston Academy (2022-08)