Linda Corlett

I am a highly organised, proactive and resourceful professional with exceptional interpersonal skills and the ability to build strong, effective relationships at all levels. I am adaptable and calm under pressure, I demonstrate excellent written and verbal communication skills, a strong attention to detail and the capacity to anticipate and respond to needs efficiently. I approach every task with discretion, integrity and professionalism.

I am proficient in Microsoft Office applications. I thrive in collaborative team environments but I am equally confident working independently, using my initiative to achieve high-quality results. In my previous employments I have gained extensive experience in reception, client services and office administration across financial services, law enforcement and community sectors.

I am skilled in multitasking, prioritizing workloads and maintaining excellent attention to detail. Providing exceptional customer service, supporting colleagues, and ensuring the smooth day-to-day running of busy offices.

Executive Assistant to Regional Director at Murdoch Asset Management (2024-07 – Present)

In my current role as Executive Assistant to the Regional Director, I provide comprehensive administrative and executive support to both the Regional Director and Operations Director. Acting as their primary point of contact, I manage all aspects of communication and correspondence, ensuring the smooth flow of information across the organisation. My responsibilities include preparing and coordinating executive and board meetings, organising company-wide events and supporting special projects.

I manage complex diaries for both Directors, scheduling onsite and offsite meetings, arranging all travel and accommodation logistics. In addition, I collaborate closely with the Operations Assistant to oversee building-related matters, liaise with contractors and tradespeople as needed and manage the procurement of office equipment, stationery and supplies to ensure efficient daily operations.

Receptionist / Client Services Administrator at Murdoch Asset Management

• Serve as the first point of contact for clients and visitors, managing front-of-house operations with professionalism and efficiency.
• Handle all incoming telephone calls, directing them to the appropriate team members.
• Manage new client file setups and maintain records accurately within company databases.
• Schedule and coordinate client meetings with Financial Advisers, prepare meeting packs and oversee meeting room logistics via Outlook.
• Maintain tidy and well-stocked meeting spaces, ordering stationery and supplies as needed.
• Support event planning, including company seminars, client events and venue liaison.
• Assist with bulk mailings, post distribution and general facilities management.
• Proficient in Microsoft Outlook, Word, Excel and internal CRM systems.

Branch Administrator at A-Plan Insurance

• Supported the Branch Manager in all administrative functions to ensure smooth branch operations.
• Managed monthly insurer account reconciliations, weekly finance statements and commission reporting.
• Processed BACS payments, handled cashbook entries and reconciled with banking records.
• Maintained policy documentation, created renewal letters and handled proof of no-claims discount requests.
• Contacted clients for renewals and followed up on outstanding documentation to ensure compliance.
• Managed data entry across systems including Epic, SSP, AXA and DAS portals.
• Provided customer service both in person and via telephone, logging all client contact in the database.
• Assisted in lead generation by contacting past clients and following up on expired quotes to support new business.

Clerical Officer (Criminal Justice Department) at Hampshire Constabulary, Alton Police Station

• Produced accurate and timely transcripts of recorded police interviews for court use.
• Worked under pressure to meet strict deadlines between interviews and court hearings.
• Maintained case records and updated the RMS computer system with file movements.
• Liaised with Police Officers and legal personnel regarding case documentation and status.

Receptionist / Secretary at Grain House Trust, Alton Maltings Centre

• Managed room bookings and daily operations of a busy multi-functional community building.
• Assisted commercial clients, charities and members of the public with venue enquiries and hire.
• Handled incoming/outgoing post and maintained accurate daily financial records.
• Provided front-of-house support, ensuring smooth coordination of community events and activities.

Junior Activities Co-Ordinator / Receptionist at D.C. Leisure, Alton Sports Centre

• Provided reception and customer service support at a busy sports centre.
• Processed payments, handled bookings and balanced tills at the end of each day.
• Promoted to Junior Activities Co-ordinator, overseeing all children's and holiday programs.
• Supervised staff within the junior activities department and ensured the safe delivery of all sessions.

B-Tec National Diploma in Business & Finance