Lindsey Mccallion
Professional, reliable and experienced individual in receptionist, administrative and secretarial employment
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About
A professional, reliable and experienced individual who has built a rich and varied career in receptionist, administrative and secretarial employment. My highly developed organisational skills are demonstrated in my proven ability whilst successfully handling many different office tasks such as telephone enquiries, information monitoring and administration in a time efficient manner. During my many years' experience in a variety of busy and demanding business environments I have utilised my strong communication skills to work and interact with diverse groups of people and promote and maintain a professional image for the companies for whom I have worked.
Experience
Data & Admin Officer - GAMCARE - Remote
(2022-08)
- Processing of referrals - allocating to practitioners.
- Completing referrals for clients when calling office phone, adding new clients' to system.
- Monthly mail merge for follow-ups following clients' treatment.
- Taking minutes at monthly team meeting and MDT safeguarding meetings.
- Completing monthly reports on data collected from across the service. Using Power BI to create reports and visualisations.
Locality Administrator - IC24 (Integrated Care) - Basildon
(2019-02 - 2022-08)
- Responsible for the recruitment of new clinicians.
- Ensuring all existing clinicians are fully up to date with their compliance.
- Assisting with clinical rota, liaising with agencies and clinicians.
- Processing of clinical agency timesheets
Receptionist/Administrator (Temporary Assignment) - Essex County Council - Basildon
(2016-12 - 2019-02)
- Greeting visitors in a welcoming and professional manner on a main reception.
- Room bookings
- Opening and distribution of daily incoming post.
- Answering and assessing the nature of telephone calls, referring them to the appropriate person.
- Preparing "NFA" letters for children social care referrals.
- Genograms
- Typing up confidential group notes.
Receptionist/Administrative Assistant (Temporary Assignment) - Thurrock Council, Collins House Residential Care Home - Corringham
(2015-02 - 2016-03)
- Greeting visitors in a welcoming and professional manner
- Attending meetings taking accurate minutes
- Answering and assessing the nature of telephone calls, referring them to the appropriate person
- Organising preparation for induction of new starters
- Expenses, petty cash and stationery
- Setting up new purchase orders and handling invoices
- Collating and processing overtime
- Opening and distribution of daily incoming post
- Preparing advance rotas for staff and duty managers
- Responsible for dealing with safe deposit monies and preparing payments for residents.
Family Support Administrator (Temporary Assignment) - Thurrock Council - Grays
(2014-11 - 2015-02)
- Typed letters/chronologies/case notes
- Archiving of all work from social workers
- Responsible for the booking of meeting rooms on computerised system
- Researched on the internet and organising travel and accommodation bookings
- Produced Duty Rota for social workers
- Dealt with incoming and outgoing post
Family Group Conference Coordinator (Temporary Assignment) - Thurrock Council - Grays
(2013-12 - 2014-11)
- Typed up plans for families, meeting invitations etc
- Kept spreadsheets up to date
- Liaised with family members
Care Assistant in the community - SENSHA Care Ltd
(2012-07 - 2012-11)
- Personal care for service user
- Domestic duties
- Supported, prompted and where necessary undertook self help tasks for service users who were unable to complete tasks for themselves, as indicated by the individual care plan.
Payroll Assistant - Carillion Telent - Basildon
(2007-07 - 2012-06)
- Inputted timesheets onto the system
- Handled queries
- Dealt with telephone queries
- Provided statistical data to team leader
- Collated information onto excel spreadsheets
Customer Service Officer - The Royal Bank of Scotland Group - London
(2007)
Sales Support Assistant - Dudley UK Limited - Bow
(2007)
Junior Secretary - Canary Wharf Contractors Limited - London
(2007)
Team Leader - Midland Card Services - Southend
(2007)
Education
GCSE - English and Maths - Basildon College