Lindsey Tucker

A self-motivated individual I have gained various transferable skills during my working career both in a factory environment and customer facing. I have experience of working in a busy environment, with excellent telephone skills and customer service skills. I am a confident, hardworking individual with excellent time keeping motivating others and extremely proactive.

Willing to relocate: Anywhere

Veterinary Receptionist - Westway Veterinary Group - Newcastle upon Tyne

(2024-10)

Update files gather medical historys from other clinics and send reports to specialists

• Dealing with enquiries, scanning & emailing
• Putting medication up for animals from the pharmacy
• Dealing with insurance
• Dealing with debt
• Welcoming pets and there owners
• Manage daily appointments and process payments
• Triage emergency calls, maintain patient records and help calm worried pet owners

Receptionist - Seaham Hall - Seaham

(2023-05 - 2024-10)

• Greeting guests at the hotel
• Cash handling
• Preparing bills and taking payments
• Dealing with complaints
• Filing
• Sending and replying to emails
• Dealing with queries over the telephone
• Checking guests In and out the hotel

Receptionist - Ramside Hall Hotel Golf and Spa - Durham

(2021-05 - 2023-05)

• Greeting guests at the hotel
• Checking guests in and out of the hotel
• Giving room keys
• Preparing bills and taken payment
• Sending and preparing emails
• Safe handling, dealing with cash

Receptionist/Reservationist - Derwent manor boutique hotel - Allensford, Durham

(2020-09 - 2021-05)

• Checking guests both in and out of hotel
• Booking reservations in for guests
• Updating emails
• Taking payments
• Customer service and complaints

Receptionist - Crowne Plaza Hotel - Newcastle upon Tyne, Tyne and Wear

(2020-01 - 2020-09)

• checking guests both in and out of the hotel
• Cash handling and safe checking
• Customer services and complaints
• Updating emails and filing

Receptionist - Slaley Hall Hotel - Hexham

(2015-05 - 2019-12)

I received the following skills:-

• Checking guests both in and out of hotel
• Cash handling and safe checking at end of shift
• Customer services and complaints
• Quality Assurance
• Basic fire marshalling
• Updating e mails and filling

Warehouse Operative - Tanfield Foods - Consett

(2011-10 - 2015-03)

As Factory Operative I gained the following skills: -

• Food Preparation
• Production Line Working
• Administrative Paperwork
• Quality Assurance
• Production Hygiene
• Machine Cleaning and Maintenance

Receptionist - Level 7 hair and beauty salon - Consett

(2008-06 - 2011-12)

I carried out various tasks including: -

• Taking and Booking Appointments
• Cleanliness of the Salon
• Client Care

GCSE - Business Admin - Blackfyne Comprehensive School