Collections Manager over 22 years of experience
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A dedicated, highly motivated individual with twenty years of debt collection experience within all areas of the financial sector. Strong negotiation skills, passionate and driven.
Throughout my career I have won a number of collection targeted competitions. I've been rewarded and sent to Iceland, Chicago, Munich and won world cup tickets to Germany. I became the HFC Millionaires club winner for rewriting a portfolio of a million pounds worth of secured debt. I also won the HFC bank 4-star performance award $20,000 and got to meet the CEO of HSBC in Chicago.
Debt collection-recovery- field calls- risk assessment / Underwriting - assisting in the acquisition of new sales and new customer growth
Customer service-processing loan agreements-ash handling and balancing tills-Training and development of new starters-Dealing with customer complaints- liaising with solicitors and debt management companies
1989-1994 Cockshut hill senior school – 10 GCSE’s grade C
