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Baljinder Kaur

Baljinder Kaur

Experienced NHS procurement professional with over 20 years' experience

Coalville, North West Leicestershire, LeicestershireMember since March 7, 2026
End-to-end NHS procurement across clinical, non-clinical, capital and revenue caStrategic sourcing, competitive tendering and compliant route-to-market deliveryContract lifecycle management and supplier performance oversight, including escaSpend analysis, benchmarking and identification of cost reduction and value optiNHS Standing Financial Instructions (SFIs), procurement law and governance frameReduction of non-contract spend and improvement of procurement compliance acrossStakeholder engagement with clinical, finance and operational teams to align proProcure-to-Pay (P2P) processes, catalogue management and transactional efficiencData analysis and reporting using Excel (Pivot Tables, VLOOKUP)OracleAtamis/BravoGHXIntegraNHS Supply Chain systemsISFE2CTMGHX Nexus
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About

Experienced NHS procurement professional with over 20 years' experience supporting end-to-end procurement and P2P activity across acute and commissioning environments. Delivers high-volume, accurate transactional and sourcing support while maintaining compliance with NHS governance, Standing Financial Instructions, and procurement frameworks. Strong track record of improving data quality, supporting cost control, and reducing off-contract spend through effective supplier engagement, spend analysis, and stakeholder support.

Reliable and detail-focused, with the ability to work at pace and build effective relationships across clinical and corporate teams.

Experience

Transactional Procurement Assistant - NHS Arden & Greater East Midlands CSU

(2024-06)

Responsible for providing high-quality transactional procurement support across digital, data, and technology categories within a busy NHS commissioning environment.

  • Process high volumes of purchase requisitions into accurate purchase orders within SLA targets, maintaining continuity of supply and service delivery
  • Provide responsive first-line support for procurement queries, enabling stakeholders to navigate processes efficiently and adhere to governance requirements
  • Coordinate business travel bookings across Oracle, ISFE2, and CTM systems, ensuring accuracy and alignment to organisational procedures
  • Assist in spend analysis activities, contributing to identification of savings opportunities and potential contract development
  • Maintain procurement pipelines, dashboards, and workplans, improving visibility, tracking, and forward planning across the team
  • Ensure full compliance with NHS England Standing Financial Instructions (SFI) and internal governance frameworks, reducing risk and supporting audit readiness
  • Produce regular reports and support KPI tracking, strengthening data quality and performance monitoring
  • Build effective working relationships with internal stakeholders, promoting understanding of procurement processes and improving compliance
  • Contribute to continuous improvement initiatives, supporting more efficient and streamlined procurement operations

Strategic Buyer Clinical Procurement - Manchester University NHS Foundation Trust

(2023-10 - 2024-06)

Delivered procurement services across clinical and non-clinical categories, ensuring value for money and compliance with NHS procurement frameworks.

  • Managed end-to-end procurement activity across revenue and capital budgets, ensuring timely and compliant sourcing
  • Delivered procurement solutions for clinical consumables, including dental and transplant supplies, supporting uninterrupted patient services
  • Conducted robust supplier evaluations, quotation analysis, and benchmarking to inform value-driven purchasing decisions
  • Contributed to cost improvement through effective supplier engagement and negotiation activity
  • Strengthened contract compliance, reducing off-contract spend and improving adherence to NHS frameworks
  • Built effective working relationships with clinical stakeholders to align procurement activity with service needs
  • Supported delivery of procurement plans and projects across multiple service areas, maintaining pace and quality
  • Ensured full compliance with NHS Standing Financial Instructions, procurement regulations, and governance requirements
  • Monitored supplier performance, proactively identifying and escalating risks to maintain supply continuity
  • Provided reliable support to senior procurement staff, demonstrating readiness to step up and deputise when required

Procurement E-Commerce Officer - Manchester University NHS Foundation Trust (Trafford General Hospital)

(2021-12 - 2023-10)

Procurement E-Commerce Officer with hands-on experience supporting end-to-end procure-to-pay (P2P) processes within a large NHS Trust, specialising in catalogue management, system accuracy, and resolving transactional issues to maintain efficient, compliant procurement operations.

  • Maintained and updated electronic supplier catalogues, ensuring accuracy of pricing, product data, and contract compliance across procurement systems
  • Acted as a key point of contact for resolving invoice discrepancies and catalogue errors, supporting timely and accurate processing of transactions
  • Delivered front-line support via the procurement helpdesk, assisting internal users with system queries and promoting effective use of e-procurement systems
  • Extracted and analysed procurement data to support reporting, performance monitoring, and informed decision-making
  • Worked across multiple systems including Integra, GHX Nexus, and NHS Supply Chain, ensuring consistency and data integrity
  • Contributed to KPI reporting, identifying opportunities to improve data quality and procurement efficiency
  • Supported ongoing improvements to e-procurement systems and processes, contributing to service enhancements and standardisation
  • Liaised with suppliers and internal stakeholders to resolve operational issues and maintain continuity of supply processes
  • Maintained accurate, audit-ready records in line with organisational and governance requirements

Procurement Buyer - BSOL Procurement Collaborative (University Hospitals Birmingham)

(2005-05 - 2021-12)

Delivered high-volume, end-to-end NHS procurement services across a complex, large-scale organisation, driving cost efficiencies, strengthening supplier performance, and maintaining full compliance with procurement regulations and Standing Financial Instructions.

  • Managed the full procurement lifecycle, ensuring timely and compliant sourcing to support critical clinical and operational services
  • Delivered measurable cost savings through effective supplier negotiation, spend consolidation, and value-focused purchasing decisions
  • Led quotation exercises and supplier evaluations using e-tendering platforms, improving procurement transparency and auditability
  • Ensured full compliance with NHS procurement policy, legal frameworks, and SFIs, maintaining robust audit trails and minimising risk
  • Handled high-volume purchase orders and transactional activity with accuracy, supporting uninterrupted service delivery
  • Optimised stock control and inventory processes, reducing waste and improving stock availability
  • Resolved complex invoice queries and pricing discrepancies, safeguarding financial accuracy and supplier relationships
  • Supported non-contract spend reduction and urgent purchasing requirements, ensuring continuity in high-pressure environments
  • Contributed to catalogue management and product recall processes, enhancing patient safety and product governance
  • Provided support and informal training to junior staff, strengthening team capability and consistency of practice

Sales Order Processor / Customer Services - Sola Optical UK Ltd

(1997-02 - 2005-05)

Customer Service Advisor - Legal Services Commission

(1995-07 - 1997-02)

Education

NVQ Level 3 - Customer Service - City & Guilds

NVQ Level 1 - Business Administration - City & Guilds

Reviews