Lisa Burton

Highly organised administrative professional with extensive experience across education, finance, and healthcare environments. Proven ability to manage high-volume workloads, maintain accuracy, and coordinate complex processes under tight deadlines. Strong data management, reporting, and stakeholder communication skills, supported by a First Class BSc (Hons) degree. Seeking an administrative role where efficiency, attention to detail, and organisational skills can add value.

Laboratory Technician - Wear Referrals Veterinary Hospital - Bradbury

(2024-07)

• Maintain accurate laboratory records and documentation in line with established procedures.
• Coordinate sample processing workflows to ensure timely and efficient turnaround.
• Manage stock control and ordering of consumables to support continuous operations.
• Ensure compliance with standard operating procedures and quality standards.
• Support smooth day-to-day running of the laboratory, including independent responsibility in the absence of the Lab Manager.

Exams & Assessments Officer - Outwood Academy - Bishopsgarth

(2024-03 - 2024-07)

• Managed examination systems (MIS), ensuring accurate data input and maintenance.
• Coordinated exam processes, including scheduling, invigilator management, and logistics.
• Liaised with SEND department to process access arrangements via JCQ systems.
• Produced reports and analysed assessment data for senior leadership teams.
• Ensured compliance with regulatory requirements and strict deadlines.

Student Finance Officer - Student Loans Company - Darlington

(2022-05 - 2024-03)

• Processed high volumes of applications with a strong focus on accuracy and meeting service level agreements.
• Assessed eligibility in line with policies and procedures.
• Maintained and updated records using Salesforce systems.
• Delivered consistent performance against daily productivity and quality targets.

Admissions Administrator - Teesside University - Middlesbrough

(2006-05 - 2019-08)

• Managed large volumes of applications, ensuring accurate processing and tracking.
• Coordinated applicant communications, interviews, and events.
• Produced reports using SQL to support decision-making and monitor targets.
• Supported clearing operations, handling high enquiry volumes efficiently.
• Administered exam board processes, including documentation, minuting, and results processing.

Office Administrator - TVA Transformers Ltd - Stockton-on-Tees

(2002-02 - 2006-04)

• Managed diaries, scheduling, and travel arrangements for senior staff.
• Coordinated procurement activities and liaised with suppliers.
• Prepared documentation and reports for operational teams.
• Provided front-of-house and general administrative support.

BSc (Hons) - Animal Science & Welfare - Teesside University (2019 - 2022)

Access to Higher Education - Health - Stockton Riverside College (2018 - 2019)