Mukti Sayal

Compassionate and highly organised professional with extensive experience supporting people across healthcare, education, customer service and administrative environments. Experienced in working with vulnerable individuals, maintaining confidential records, managing complex workloads and communicating effectively with people from a wide range of backgrounds. Passionate about helping others, providing practical support, and delivering an excellent standard of service.

Able to remain calm under pressure while maintaining accuracy, professionalism and empathy.

Radiographer Assistant, Cancer Breast Unit - Name of Employer

(2023-06 - 2025-11)

• Provide compassionate support to patients attending breast clinics, helping to reduce anxiety during appointments and procedures.
• Maintain accurate patient records using CRIS, Lorenzo and iFit systems.
• Coordinate patient notes and documentation to ensure clinics run efficiently.
• Chaperone consultants during biopsies while maintaining dignity and confidentiality.
• Dress wounds and provide aftercare instructions following procedures.
• Work effectively within a busy multidisciplinary healthcare team.
• Prioritise competing tasks in a fast-paced clinical environment.

A&E Higher Healthcare Assistant - Name of Employer

(2022-06 - 2023-05)

• Supported patients in a busy emergency department while maintaining compassion and professionalism.
• Monitored and recorded patient observations accurately.
• Assisted with blood tests and clinical procedures.
• Completed SBAR documentation to ensure safe patient handovers.
• Worked closely with nurses and clinicians to provide high-quality patient care.
• Maintained patient confidentiality at all times.

Beauty Therapist - MS MAGIC TOUCH

(2019-01 - 2022-11)

• Built and managed a successful client base through excellent customer service.
• Conducted client consultations to understand individual needs.
• Maintained detailed client records and treatment information.
• Managed appointments, payments and daily business administration.
• Developed strong communication and interpersonal skills through working with diverse clients.

Warehouse Operative - Marks and Spencer - Castle Donington

(2012-12 - 2020-01)

Worked within a busy warehouse environment, accurately picking, packing and processing stock while meeting strict deadlines. Used handheld technology, maintained high health and safety standards, and worked collaboratively with colleagues to ensure efficient day-to-day operations. Selected to support the nationally recognised Best of British project.

Teaching Assistant - Celsian Education Agency - Derby

(2011-04 - 2012-11)

• Supported teachers in delivering lessons and classroom activities while providing one-to-one support to pupils, including children with additional needs.
• Assisted with behaviour management, supervised educational activities and built positive relationships with pupils, staff and parents.

Student Trainee - Carlyle Infant School - Derby

(2010-02 - 2011-03)

• Assisted with classroom preparation and literacy and numeracy activities, delivered one-to-one English support, and prepared educational displays.
• Developed strong communication and organisational skills while supporting pupils' learning and development.

Account Assistant - Healthy Software Company - Derby

(2009-01 - 2010-01)

• Provided administrative and financial support by processing invoices, assisting with payroll and maintaining accurate financial records.
• Supported the smooth day-to-day running of the office through a range of administrative duties.

VTCT Level 3 NVQ Diploma - Beauty Massage Therapist - Nottingham college (2018 - 2019)

Level 3 - Beauty Massage Therapist - Derby College (2018 - 2019)

QCF Level 2 - Teaching and Supporting in School - Derby College (2011 - 2012)

Introduction in Accountancy - Accountancy - AAT (2008 - 2009)

BA Hons - Philosophy - Delhi University (2001 - 2004)

Senior Secondary Education - St Marks Public School (1999 - 2001)