Lisa Freeman

A woman who takes pride in her achievements whether personal or business orientated. An effective communicator at all levels from MP's, children and vulnerable persons. With a specialism in Early Years Practice and Social Care.

I started in commercial sales and recruitment with 15 years experience in commercial and white collar recruitment. I have excellent customer service skills both face to face and over the phone. I changed my passion from recruitment and sales to more societal, child, family, social and community associated issues due to personal circumstances and working with vulnerable groups.

I am extremely strong willed, am presentable, forward thinking, intuitive, have excellent analytical and research skills and am effective in whatever challenge or role I undertake, with proven results and effective change.

Community Outreach Volunteer and Advocate at Community Outreach (Foodbank, ECHO, The Light Project, Food cycle, Millfield Fridge) (2015-01 – Present)

Due to personal involvement with family courts over a 11 year period, I gave up paid employment to concentrate on the return of my daughter and worked closely with those is society deemed as vulnerable such as the homeless, ex-offenders, those with mental health issues (diagnosed and undiagnosed), drug and alcohol users, neurodivergent and those with learning or physical disabilities. I decided to change direction from Commercial work to Community and made the decision to re-train and upskill my already impressive portfolio of experience, to work alongside vulnerable persons and families. This is in the hope of improving multi agency working and feel that advocacy and advice is one of my stronger skills, due to my life experiences and training.

I currently volunteer for Foodbank and ECHO in Lincoln with close ties to the Salvation and other community projects. I also have worked alongside The Light Project (Peterborough 3 years – homeless), Foodbank and Food cycle (Peterborough and Lincoln – community kitchen and food parcels), Millfield Fridge (Eastern European families – food parcels) and have been involved in Community Projects over 3 constituents including Peterborough, Grantham and Lincoln. I now have 11 years' experience in Societal issues from the ground upwards (even being made homeless myself) and other Community Projects.

I am known for my straightforward, honest and open approach. Any work undertaken or assessments is undertaken without undue influence or pressure from others and will always be person centred and in the best interests of my client – which is essential when representing a child or vulnerable person or undertaking the role of advocate/client.

• Representing myself in court covering family, council tax, tribunals (Benefits), Housing and time spent in Criminal Courts – amounting to approximately 5000+ hours in research, bundle preparation, copying, administration
• Attendance at Appeal Hearings, Dispute Resolution Hearings, Directions Hearings and Fact-Finding Hearings, Tribunals and Criminal, Civil and Family Cases in both Magistrates and Crown Courts.

Remote

Hearings during Covid 19.

• Attended meetings with CAFCASS, Education, Health, Police and Local Authorities
• Requesting of documents and communicating with 3rd parties to obtain information
• Attending video and panel conferencing in person either one to one or a panel of experts

Recruitment, Sales and Customer Services at Brook Street, Primetime, Hales, Mourik, Coca-Cola, Travelex, Turners (1999-01 – 2014-12)

Constantly working to targets and deadlines, KPI's and PTP, one to one and return to work interviews, HR and Payroll and worked for some of the largest and most respected recruitment agencies in the industry. Worked as a carer visiting people's homes on and off during studies – involving feeding and applying medication when needed. Cleaning and taking care of household chores, getting clients in and out of bed, showering, personal hygiene (hoisting if necessary), daily exercise and daily routines.

This ranged from the elderly to those with special needs and those with vulnerabilities.

• Gained REC Accreditation for several client's
• B2B sales, running key established accounts, New Business Development
• Maintaining client & candidate databases
• Compliance and Health & Safety training and reporting
• Co-ordination and producing training and development programmes for staff
• 15 years' experience in Permanent recruitment – highest perm fee £8500
• Bulk recruitment, training and preparation for industrial clients
• Writing, designing and presenting of job adverts, client presentations and press releases
• Generating and qualifying leads, using sales and business development and marketing techniques to increase business and sales whether new or established clients

BA Hons in Early Childhood Studies (Specialism Social Care) – Northampton University (2012-01)

Diploma in Level 1 & 2 Mental Health Awareness – City College (2020-01)

Certificate in Level 1 – Business Administration – City College (2016-01)

Certificate in Jamie Oliver – Cooking Course – City College (2016-01)

GCSEs in Maths, English, Humanities, Art, RE, Sports, Science, Dance, Technology, RSA 1 – Bushfield (1985-01)

BTEC in Business, RSA II – PRC (1990-01)