Lisa Lee

Work placement

Spiritual, Pastoral and emotional support team for training as a Chaplin - Braford Royal Infirmary

(2026-05 - 2026-06)

Work placement

Renal Well Being Advisor - Chapeltown Citizens Advice/St James Hospital

Offering support and advice to renal patients in areas of welfare benefits, immigration, housing and employment advice.

• Uptake of case work and representation at assessment and first tier tribunal regarding appeal cases

Debt Advice Worker - Sheffield Citizens Advice

Offer specialist advice regarding debt and file Debt Relief Order and Bankruptcy on behalf of service users. Offer consultancy to junior staff and volunteers regarding debt issues and other generalist advice issues namely immigration, welfare benefits, and housing, employment issues

• Do phone call back and advice over the phone to advisers and to clients
• Do peer assessment for other debt advisers. Offer Telephone advice and webchat advice
• Supervise advice session in absence of manager and offer consultancy to other advice workers and volunteers

Specialist Advice Worker - Better Leeds Communities

(2018-09 - 2018-12)

Offer specialist advice regarding debt and file debt relief order and bankruptcy on behalf of clients who are in debt. Offer consultancy to junior staff and volunteers in dealing with debt advice and helping clients.

Debt Advisor - Ebor Gardens Advice Centre

(2017-08 - 2018-08)

Interview clients who are in debt and take up case work and offer options for debt solution including filing for Debt Relief Order and Bankruptcy.

• Case work and advocacy
• Offer consultancy to junior staff and volunteer on debt issues
• Attend court hearing on behalf of clients in cases of possession hearing, dealing with bailiffs and other court proceedings

Ministry Associate - St Andrews Church

(2014-08 - 2016-06)

Served church and attended bible class via Moore College Bible Seminary Australia and in house training at St Andrews

Manager of Humanitarian Program - Christian Action Hong Kong - Hong Kong

(2008-11 - 2016-09)

Run humanitarian program for asylum seekers and refugees, foreign domestic helpers/ migrant workers and ethnic minorities in Hong Kong which offers shelter accommodation, drop in center, outreach and educational program

• Responsible for the overall operation of the humanitarian program and have to ensure smooth running of service provision
• Responsible for financial planning, fundraising, coordination of activities and events
• Present quarterly reports, annual reports and statistical returns for submission to headquarter and funders in accordance with stipulations stated in funding proposals
• Responsible for attending internal and external meetings. Maintain networking with stake holders and all partner agencies for furtherance of work and mission
• Engaging members of the public by holding Information Session, road show and other public events in order to raise awareness of plight faced by asylum seekers refugees and migrant workers in Hong Kong and globally
• Any other duties as assigned by management commensurate with salary grade

Senior Paralegal - Barnes & Daly Solicitor & Co

(2010-11 - 2011-03)

• Take instructions from clients regarding their asylum claims and torture claims for submission to the UNHCR
• Draft statement on behalf of clients
• Assist in paper work for associates and senior partners
• Work with solicitors on cases

Mental Health Advice Worker & Advice Session Supervisor - Citizens Advice Bureau, Leeds UK - Leeds, UK

(2004-01 - 2008-12)

• Advise and advocate specifically for people who face mental difficulties in welfare benefits application / appeals, debt issues, housing, immigration and any other related matters
• Responsible for care plan and risk assessment for each client
• Deliver generalist advice service to the general public through interviews, in areas of welfare benefits, housing, immigration, consumers' matters and debt issues
• Provide consultation to bureau workers (voluntary and paid workers) who advise, interview and take up case work on behalf of service users
• Take care of social policy issues by doing bureau evidence return
• Ensure equal opportunity policy is adhered to
• Schedule topical training for advice workers in consultation with managers

Support Worker - Haven House

(2003-01 - 2004-12)

Run shelter for women and children who flee domestic violence

• Monitor benefit forms for residents so that rent and cash are provided
• Make referrals to lawyers regarding protection of children and women for non- molestation order
• Make referral to housing department for residents' rehousing and permanent accommodation
• Offer counseling and one to one support to women residents as required
• Monitor data of admission and exit from shelter
• Have care plan in place for each resident and carry out risk assessment

Support Worker - Touchstone Support Centre UK - UK

(2000-01 - 2002-12)

• Carry out risk assessment for service users
• Draft care plan for clients
• Organize activities for clients and work with housing support workers and welfare Rights workers re their benefit applications

Manager and Women Support Worker - Community Association and Women's Group

(1998-01 - 2000-12)

• Organize center activities and responsible for funding application
• Offer advice on generalist advice issues namely welfare benefits, housing, Immigration, housing and employment matters
• Service delivery and staff recruitment, report writing and attend and report back to Management Committee

Joint Manger - Citizen's Advice Bureau, London - London

(1992-01 - 1998-12)

Duties are same as that of a supervisor except with more managerial duties including attendance of internal and external meetings on behalf of the bureau, dealing with complaints from the public, identifying training and career development for both paid staff and voluntary workers.

• Policy work around advice and advocacy

Immigration clerk/interpreter - Winstanley and Burgess Solicitors Co - UK

(1989-01 - 1990-12)

• Take instructions from clients who have been detained at port of entry
• Work with solicitors on immigration cases
• Deal with bail application on behalf of clients who have been subject to detention

Locum Immigration Advice Worker - Central London Community Law Centre

(1988-01 - 1990-12)

• Deliver advice and advocacy work in area of immigration and liaise with solicitors and barristers who represent clients at Immigration Tribunals
• Carry out social policy and campaigning work in area of appeals and issues relating to deportation and removal orders

Women's project worker - Chinese Information and Advice Centre, London - London

(1987-01 - 1988-12)

• Plan and coordinate community projects for Chinese women and women from ethnic minorities' background
• Run cross cultural workshops for women from different background on common issues such as domestic violence, childbearing, childcare, home working
• Set up projects to address needs of the women

BA - Social Policy and Administration - Leeds University (1985-01)

Master - Human Rights Law - University of Hong Kong (2012-01)

Course - Law Society Common Professional Examination Course - Manchester Metropolitan University (2013-01 - 2015-12)

Certificate - Money Advice Course - Staffordshire University (2017-01 - 2018-12)

Course - Chaplaincy Course - Discipling the Nation Academy