Lisa Stephens

Administration Assistant - Lindum Construction - Hykeham, Lincoln

(2022-05)

Being of Site Office Admin Support serving allocated sites across the East Midlands. Site tasks include recording statutory services serial numbers and readings, ensuring site paperwork is up to date in line with Health & Safety policies, checking project drawings are kept fully up to date and recording of waste transfer tickets incoming and end destinations.
Monitoring and maintenance of site and main office stationery levels and staff kitchen refreshments.
Assisting in Social Values events in relation to construction projects.
Answering departmental overflow calls and transferring across the business group.
Setting up various meetings be it face to face or via Teams, Zoom or other formats.
Distribution of incoming and outgoing mail items.
As and when required main switchboard and reception cover.

Administration Assistant - Serco - Lincoln

(2022-02 - 2022-05)

Asbestos Technical Support Officer - South Kesteven District Council - Grantham

(2020-02 - 2022-01)

Working within the Asbestos Team which was a part of the Improvements and Repairs Team at SKDC.
Management of all Asbestos related contractors project spreadsheets and orders and instructions.
Management of Cedar Requests purchase ordering system in respect of said contractors.
Assisting fellow SKDC colleagues in Cedar Requests and Purchase Orders.
Management of Asbestos Surveys inbox and my own SKDC inbox.
Responding to Customer Service emails.
Daily tenant liaison either in person, email or via phone.

Night Auditor - Belton Woods Hotel - Belton, Grantham

(2019-11 - 2020-02)

General Reception duties included checking guests in and out, responding to front desk queries.
Booking customer reservation and answering telephone queries promptly.
Completion of night audits and security observations.
Responsible for guests' welfare when on shift by always maintaining a high level of hotel security at all times.
Cash handling in line with hotel policy.
Ad hoc preparation of room service orders for guests.

Office Administrator - Chauffeur VIP - Grantham

(2018-08 - 2019-10)

All-rounder position in chauffeuring company answering incoming telephone and mobile calls.
Adding jobs onto the company's dispatching system.
Raising invoices and sending them out to clients/customers.
Maintenance of stationery levels and other office related ad hoc items.
Managing the office whilst management away on any kind of leave.
Having out of hours emergency contact mobile and dealing with calls or messages coming in against that.

Team Leader Assistant - Totemic/PayPlan - Grantham

(2017-04 - 2018-08)

Assisting Team Leader and team in an IVA Department of a debt management company.
Checking cases are in line with company protocol.
Booking meetings as and when required of Team Leader and team.
Various ad hoc administrative requests.

Seasonal Checkout Operator - Asda - Grantham

(2016-12 - 2017-04)

Left for better working hours

Working on checkouts, cash handling, processing credit card transactions, processing vouchers and coupons.
Assisting customers on Self Scan as and when required.
Completing all tasks as allocated by Store Managers.
Be happy, friendly yet professional whilst looking after each customer needs to the best of my capabilities.

Director's PA / Senior Secretary (up to 8 Directors) - PwC (PricewaterhouseCoopers) - London, SE1

(2014-05 - 2016-08)

Moved to Grantham from London and did not want the commute

Daily Lotus Notes diary management for 8 Directors in the Consulting department in a global professional services company.
Arranging various conference calls and video conferences alongside meeting room reservations.
Travel arrangements both domestic and international in respect of flights, train travel, accommodation, transfers and anything else that is required.
Assisting office based Personal Assistants/Team Secretaries with internal and external seminars.

About