Liza Davies

Experienced and dedicated community support and care professional with over 20 years' experience across childcare, domestic care, and community support roles. Known for excellent communication, reliability, and the ability to maintain high standards of cleanliness, safety, and customer service. Strong background in supporting vulnerable individuals, families, and children with compassion and professionalism.

Caretaker / Cleaner - St George's Community Centre - Manchester Central

(2012-09)

• Carry out domestic duties including hoovering, polishing, and maintaining high standards of cleanliness.
• Ensure toilets and communal areas remain safe, clean, and fully operable.
• Report faults promptly and maintain health and safety standards throughout each shift.
• Maintain positive working relationships and respond to complaints and queries professionally.

Treasurer & Cleaner - St George's Youth and Community Centre

(1997-07)

• Maintain accurate financial records and assist with annual expenditure reviews.
• Support community services and drop‑in sessions.
• Assist with enquiries and general administrative duties.
• Provide cleaning and caretaking support as required.

Debt Advisor - Gateway M40 - Manchester Central

(2016-06 - 2023-07)

• Provided face‑to‑face debt and benefits advice to clients.
• Identified suitable debt solutions and supported clients throughout the process.
• Offered budgeting support and referred clients to relevant agencies including mental health, benefits, and social support services.
• Helped maximise client income and ensured access to appropriate resources.

Homecare Support Worker / Domestic Cleaner - Medacs - Manchester City Centre

(2014-01 - 2015-06)

• Delivered personal and domestic care to vulnerable adults and elderly service users.
• Supported individuals to live independently within the community.
• Encouraged engagement in local social activities.

Children's Support Worker - Family Action - St George's Youth and Community Centre

(2005-10 - 2012-08)

• Safely supervised children from school to the children's centre.
• Supported children in achieving learning outcomes as part of a team.
• Completed regular training and supervision.
• Promoted equality, diversity, and individualised support for each child.
• Contributed to service development and improvement.

Cashier - Tote Bookmakers - Manchester

(2003-04 - 2005-02)

• Provided customer service, including greeting customers and promoting offers.
• Handled cash transactions and settled customer bets.
• Responded to customer queries professionally.

Driver's Assistant/Postwoman - Royal Mail - Manchester

(1998-05 - 2002-10)

• Collected mail across Manchester City Centre.
• Secured and signed for registered mail for dispatch.
• Operated sorting machinery and ensured the timely dispatch of mail.
• Developed strong communication and customer service skills.

Public Services (Access to HE) - Hopwood Hall College, Manchester (2019 - 2020)

Health and Social Care (BTEC Level 2 Diploma) - Manchester College (2012 - 2013)

Functional Skills Level 2 - Literacy and Numeracy (2015 - 2015)

Play work training (NOCN) - Open College Network, Manchester (1996 - 2009)