Lizzy Ogunro

A motivated and dependable individual with a strong academic foundation in Psychology and a commitment to promoting positive wellbeing and professional excellence. I combine analytical thinking with empathy, demonstrating the ability to understand and support others effectively. My experience across customer service and administrative roles has strengthened my communication, organisation, and problem-solving skills.

I am now seeking opportunities that allow me to develop my skills further in people-focused environments.

Retail Assistant - Footasylum

(2024-10 - 2025-01)

• Delivered exceptional customer service in a fast paced retail setting, assistingwith product selection and resolving queries efficiently.
• Maintaining professionalism and approachability while multitasking during high-traffic periods.
• Developed adaptability, teamwork, and strong interpersonal communication.

Document Imaging Specialist - Iron Mountain

(2024-05 - 2024-09)

• Scanned, validated, and digitalised confidential documents with precision and efficiency.
• Collaborated with colleagues to ensure data integrity and maintain workflow accuracy.
• Strengthened IT proficiency, attention to detail, and ability to meet tight deadlines.

Customer Service Specialist - Holiday Inn

(2021-11 - 2022-08)

• Delivered high quality service to diverse customers, ensuring product quality and hygiene standard were upheld.
• Worked collaboratively during peak business hours to optimise efficiency and satisfaction.
• Gained valuable experience in customer interaction, communication, and time management.

BSc Psychology (Hons) - Psychology - De Montfort University (2026)

A-Levels / AS-Level - Multiple subjects - Christ the King St Mary's (2023-08)

GCSE - Multiple subjects - Trinity Church of England School (2020-07)