Lola Devlin
Kitchen Porter
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About
I am a reliable and adaptable 19-year-old with experience in customer service, hospitality and cleaning, and retail environments. I am skilled in working under pressure, handling customer interactions, cash handling and maintaining high standards of organization and cleanliness. I am currently seeking a remote or customer support role where I can continue developing professional skills and gain long term experience.
Experience
Kitchen Porter - White horse inn
Supported kitchen operations through food preparation, cleaning, and service.
- Washed, disinfected and put away utensils and disposed rubbish and recycling to maintain cleanliness.
- Maintained a positive and calm attitude under pressure.
- Kept chef workspaces stocked with supplies during busy periods.
FOH/Barista - Infusions
Provided excellent customer service in a fast-paced environment.
- Prepared and served hot and cold beverages using espresso equipment
- Maintained a clean and sanitary work environment
- Received and accurately processed and handled customer payments.
Jeweller's Assistant - County jewellers
Aided customers with purchases and provided product information.
- Performed basic jewellery repairs, polishing, plating and maintenance.
- Handled cash and card transactions, and completed administrative tasks such as invoicing
School cleaner - Absolutely cleaning service
Provided reliable cleaning services to maintain a safe and hygienic environment.
- Emptied bins and disposed of rubbish and recycling following school policies.
- Followed COSHH regulations appropriately.
- Maintained toilets by restocking supplies and ensuring high standards of cleanliness
- Reported maintenance issues and health and safety concerns to supervisors.
- Worked independently and as a part of a team to complete tasks within required period.
Shop cleaner - M&S recruit
Maintained high standards of cleanliness and hygiene across bakery and café areas in line with food safety regulations.
- Followed strict health and safety procedures including correct use of cleaning chemicals and PPE.
- Ensured compliance with hygiene standards such as food standards agency guidelines.
- Responded quickly to spillages and hazards to maintain safe environment for customers and staff.
- Refilled cleaning supplies and low stock or maintenance issues immediately.
School cleaner-supervisor - Atlas FM
Supervised and coordinated a team of cleaning staff to ensure high standards of cleanliness across staff rooms, classrooms, corridors, and communal areas.
- Developed and managed daily and weekly cleaning procedures to meet schools hygiene requirements.
- Conducted regular inspections to maintain cleanliness standards and addressed issues immediately.
- Trained new staff in cleaning protocols training protocols.
- Controlled stock and placed orders for new supplies.
Education
GCSEs - Maths - Kingsbury green academy
GCSEs - English Language - Kingsbury green academy
GCSEs - English Literature - Kingsbury green academy
GCSEs - Statistics - Kingsbury green academy
GCSEs - Combined Science – (Biology Chemistry Physics) - Kingsbury green academy
GCSEs - Creative Imedia - Kingsbury green academy
GCSEs - Hospitality and Catering - Kingsbury green academy