Lorna Macdonald

I have worked onboard ships for the past 6 years. I have always worked within my field of beauty due to my experience and background. whilst onboard I volunteered with the shore excursion team and found that I really enjoyed it, so much so that I have decided to apply to work in this department.

Working onboard ships customer facing. I enjoy building up a rapport with the guests. I have customer service training from 4 different cruise companies, from small 5* ships to large ships.

White Star customer service training completed from Cunard on my most recent ship.