Lorraine Baker

Detail-oriented Document Controller with 15+ years of experience in supporting workflow continuity through accurate document handling and structured records management within high-workload environments. Proven ability to maintain accurate, compliant, and audit-ready engineering details across multiple projects whilst ensuring strict adherence to client and internal standards. Instrumental in reducing rework, accelerating document turnaround, and improving engineering productivity through proactive coordination with engineers, precise AutoCAD redline updates, and rigorous version control.

Well-versed in managing secure document exchange, traceability, archival integrity and using Laserfiche, Oracle, and client-specific document platforms. Reliable administrator with strong accountability for calibration records, controlled equipment databases, and continuity of site services during business-critical periods.

Document Control Administrator - Sensia UK Ltd - Maldon

(2008-01 - 2025-01)

Ensured accurate and up-to-date engineering documentation by producing and revising AutoCAD drawings based on engineer redline markups. Maintained document traceability and compliance by controlling, recording, and filing incoming and outgoing documents. Assured availability of essential supplies by ordering and monitoring small stock items for general use.

Facilitated PPE and branded item availability by organising stockrooms and tracking usage for reordering. Controlled stationery costs by sourcing supplies and conducting basic price checks with suppliers. Coordinated project continuity during COVID by covering stores operations, including stock booking, repairs, allocations, and dispatch using SAP.

Supported operational equipment availability by overseeing photocopiers, plotters, and shredders and arranging repairs. Performed periodical internal audits to purge obsolete documents and data in accordance with the company's record retention policy.

• Met client standards and delivery timelines by coordinating document preparation in line with agreed requirements.
• Reduced rework and clarification delays by liaising directly with engineers to resolve drawing queries prior to updates.
• Increased engineering productivity by providing document control support that streamlined administrative workload.
• Improved document accessibility and audit readiness by maintaining paper and electronic filing and archiving systems.
• Achieved secure and timely document exchange by managing files through Laserfiche, Oracle, and client-specific document management platforms.
• Prevented calibration lapses by maintaining equipment databases, scheduling recalibration, and updating records with certificates and notes.

Bachelor of Science (Hons) - Animal Behaviour and Geography - Anglia Polytechnic University