Executive Assistant at PwC (2005-02 – 2023-06)
I was employed as an Executive Assistant to a partner and three directors. The job required me to:
- Research and arrange transportation, accommodation for the partner and directors when attending meetings in the UK or abroad
- Ensuring that expenses and other expenditures are referenced, collated and claimed in a timely manner
- Monitoring and communicating with clients and responding to correspondence, emails, and phone calls, addressing any problems and enquiries
- Ensuring the partners and directors associated calendars and commitments are updated, organised and timely rescheduled where necessary and liaising with associates and clients to ensure appointments and meetings are achievable
- Schedule, organise and facilitate regular meetings for the partner and directors both within the company and with clients
Personal Assistant Secretary at John Pickering & Partners Solicitors (2004-06 – 2005-01)
At John Pickering & Partners my duties included:
- Providing full secretarial duties to the senior partner, typing, filing, responding to correspondence and phone calls and generally supporting the partner with his case load
- Ensuring correspondence and communication with clients is addressed and completed in a timely manner, providing clear communication and clarity
- Organise and facilitate meetings, conferences and conference calls for the partner with their associates, forming close links with Barristers and the Courts when supporting clients within the court arena
Personal Assistant/Office Manager at Leech & Co Solicitors (2003-02 – 2004-06)
At Leech & Co my duties included:
- Providing full secretarial duties to the managing partner, typing, filing, responding to correspondence and phone calls and generally supporting the managing partner with their day to day work and commitments
- Supporting staff to ensure they are managing their duties for the firm. Working within a managing role to support partners and colleagues with day to day commitments and working in a HR capacity to set up interviews, organise contract, induct new staff into the firm and also being responsible for keeping personnel records up to date and authorising the staff calendar, covering annual leave and sickness cover
- Ensuring overseas travel for meetings and events was organised by facilitating the transportation, accommodation and other occasions are booked, confirmed, organised and arranged on the officer calendar with the partner or director
- Overseeing that materials and stationery are ordered and supplied to the company
- Ensuring that the two reception areas are managed, maintained and are welcoming to clients
- Ensuring I was available and accountable to the receptionist, colleagues and general public when dealing with queries and problems
- Inputting data onto case management system
- Completing and managing the monthly updates on the company website
Events Co-ordinator at Halliwell Landau Solicitors (2002-05 – 2002-12)
At Halliwell Landau my duties included:
- Administrative support to the marketing department
- Event planning, liaising with venues to organise promotional material, guest speakers, hospitality and refreshments and also providing Powerpoint presentations to promote the company to clients, ensure the necessary associates and clients are invited and organising the RSVP's
- Responsible for communication and correspondence including ensuring incoming calls are responded to in a timely manner, vetted and directed to the correct department, including working closely with marketing staff
- Complete the necessary paperwork and documents for enhancement for tenders
Marketing Assistant/Secretary at Baker Tilly Chartered Accountants and business advisers (formerly HLB Kidsons) (1992-05 – 2002-05)
At Baker Tilly my key duties included:
- Event and seminar co-ordinator, liaising with venues to organise promotional material, guest speakers, hospitality and refreshments and also providing PowerPoint presentations to promote the company to clients, ensure the necessary associates and clients are invited and organising the RSVP's
- Providing full secretarial and administrative support to the regional director of marketing and the marketing co-ordinator
- A responsibility to produce material, flyers, leaflets and media as promotional material for seminars and events using IT skills, publisher documents and Powerpoint
- Creating document enhancements for proposals, tenders and pitches
- Creating, maintaining and updating the marketing database in respect of the company, highlighting their roles, services and facilities
- Completing researches in respect of providing data and information form the company, using facilities such as, Companies House and OneSource searches
- Providing additional secretarial support in the absence of other support staff, including supporting the managing partner, corporate finance and general officer duties
- Facilitating and arranging meetings that required organising the calendar, sending out invites, booking meeting rooms, organising refreshments or lunches and ensuring feedback from the meeting, events and seminars
- Ensuring overseas travel for meetings and events was organised by facilitating the transportation, accommodation and other occasions are booked, confirmed, organised and arranged on the officer calendar
- Maintaining publications library and organising media information and articles
- Ordering and auditing promotional and event items and material
- Responsible for audio and copy typing
- Responsible for communication and correspondence including ensuring incoming calls are responded to in a timely manner, vetted and directed to the correct department, including working closely with marketing staff
- Maintaining and updating the office diary for each member of the department, ensuring that their whereabouts are known at all times
- Provided assistance with office equipment such as photocopying, printing and faxing as necessary, setting up new client codes and records and preparation of mailshots
- Organising, sorting and distributing daily post
- Providing emergency switchboard cover on reception
