Lorraine Cooke
Help line advisor, Counsellor
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About
Since beginning my career in 1992, I have dedicated myself to collaborating with various organisations across multiple sectors, primarily focusing on positively impacting the lives of children, youth, and families. My mission has always been to empower and support individuals through compassionate guidance and actionable solutions.
As a trained person-centred counsellor, I have built over four years of hands-on experience in offering therapeutic support and over 25 years of experience as a youth worker. My work has been further enriched by my journey with autism, which has inspired me to become a passionate advocate for neurodiversity and foster inclusive, understanding environments.
With extensive experience in team leadership and management, I have spent over two years leading and mentoring teams, driving effective collaboration and positive change within organisational settings. Through my combined expertise, I strive to create lasting, meaningful impacts that improve the lives of those I serve.
Experience
- Advocacy
- Client Advising
- Counsell
- Cultural Sensitivity
- Data Collection and Reporting
- Duty Management
- Educational Support
- Emotional Support
- Family Support
- Feedback Implementation
- Health Support
- Multi-Agency Collaboration
- Neurodiverse Support
- Project Development
- Referral Management
- Safeguarding
- Team Leadership
- Youth Work
Education
- 2019-2021-BA Hons Degree in Person-Centred Counselling
- 2018-2019-Diploma level 3 in Person-Centred Counselling
- 2021-CACHE L2 Certificate in Understanding Children and Young Peoples Mental health.
- 2022-CACHE L2 Principles of Team Leading.
- 2005-2007-HNC Childhood & Youth Studies.
- 2006-BIIAB: City & Guilds National Certificate for Door Supervisors
- 2006-BIIAB. City & Guilds Roles and Responsibilities & Conflict Management,
Level 2.
- 2003-2005-NVQ Level 3: Caring for Children & Young People.
