Louisa McCafferty
Retail sales advisor with experience in areas including customer service, retail operational actions and sports coaching.
Talent
GlasgowMember since July 9, 2026
CommunicationCustomer serviceEmpathyCoaching
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CommunicationCustomer serviceEmpathyCoaching
About
Bachelor of Science in Sport and Physical Activity for Health with Second Class Honours, upper division at University of Strathclyde. Retail sales advisor with experience in customer service, retail operational actions and sports coaching.
Experience
Sales advisor at H&M (2021-05 – Present)
- Customer service- welcoming and supporting customers in a fast-paced retail environment. Share my product knowledge with customers to guide their shopping experience.
- Operational actions- manage delivery of stock and garment presentation using initiative. Regular use of in-store tech services and tools. Handle cashing up procedures at the end of the day. Support in training of colleagues.
Education
BA (Hons) in Sport and Physical Activity for Health – University of Strathclyde (2022-09 – 2026-06)
Skills
retail operational actions and sports coaching.
