Louisa McCafferty

Bachelor of Science in Sport and Physical Activity for Health with Second Class Honours, upper division at University of Strathclyde. Retail sales advisor with experience in customer service, retail operational actions and sports coaching.

Sales advisor at H&M (2021-05 – Present)

• Customer service- welcoming and supporting customers in a fast-paced retail environment. Share my product knowledge with customers to guide their shopping experience.
• Operational actions- manage delivery of stock and garment presentation using initiative. Regular use of in-store tech services and tools. Handle cashing up procedures at the end of the day. Support in training of colleagues.

BA (Hons) in Sport and Physical Activity for Health – University of Strathclyde (2022-09 – 2026-06)