Louise Johnson

I am a dependable, adaptable, and hardworking person with a strong work ethic and excellent interpersonal skills. After taking a planned career break to manage significant personal commitments, including a family bereavement and relocation, I am now excited to return to work and embrace a new career direction. I bring a positive attitude, a willingness to learn, and the ability to adapt quickly to new environments.

I enjoy working with people, take pride in delivering high standards, and am looking for an opportunity where I can build new skills, contribute to a supportive team, and develop a long-term career.

Bar Staff/Barista at The Blackbird/Marmalade (2022-10 – 2024-02)

• Prepared and served drinks promptly to meet customer demand.
• Optimised time management while preparing coffee and food orders.
• Taking orders and handling money.
• Collaborated effectively within a small team to ensure smooth operations.
• Learning to use a professional coffee machine.
• Food preparation and cooking.
• Keeping the work area clear and clean for the customers and staff.
• Opening shifts which entailed setup for the day.
• Closing shift which entailed cleaning and locking up for the night.

Cocktail Bartender at Turtle Bay (2018-08 – 2018-11)

• Memorised drinks, measurements, and garnishes to ensure prompt and accurate service.
• Thrived in high-stress, busy environment, maintaining composure and efficiency.
• Managed cash transactions accurately at the register.
• Prepared work area for daily operations, ensuring cleanliness and readiness for service.

Arts Ambassador at University of Southampton (2018-05 – 2018-06)

• Promoted arts and culture at University of Southampton and within the city during summer internship.
• Represented the university through public interactions and community outreach.
• Engaged with community by attending various events and shows.
• Attending city meetings as a creative representative.
• Documenting on social media and writing blog posts.

Sales Associate at Tesco (2017-06 – 2017-08)

• Assisted customers with inquiries and provided tailored product recommendations.
• Restocked shelves promptly to improve customer shopping experience.
• Managed time effectively to prioritise tasks and ensure smooth operations.

Sales Assistant at Debenhams (2016-11 – 2017-01)

• Assisted customers in locating items and provided advice on gifts and sizing.
• Mastered till procedures for accurate transactions and enhanced customer service.
• Having a vast knowledge and selling the different brands of the store.
• Collaborated within Men's Department and supported Women's Wear during peak times.
• Ensuring the displays were kept up to par with the shop's standard.
• Quickly and efficiently getting new stock out onto the shop floor.
• Ensuring the fitting rooms were well manned.

Team Leader at National Citizen Service (2016-07 – 2016-08)

• Conducted comprehensive risk assessments to ensure participant safety during events.
• Implemented health and safety protocols, ensuring a secure environment for all activities.
• Planning the activities for the young people.
• Managing the time with the young people for the pre-planned events.
• Encouraged young people to explore new activities and build confidence.
• Undertaking the tasks along with the young people e.g. Coasteering (jumping off cliff).
• Being able to work past the stress and create a welcoming environment.
• Adapting to an unknown environment whilst carrying out the tasks expected.
• Implemented health and safety protocols, ensuring a safe environment for all activities.
• Undertaking additional training for the job.

Car Boot Cafe Volunteer at Marchwood Youth Club (2012 – 2015)

• Facilitated customer service by promptly collecting and processing orders, enhancing customer satisfaction.
• Developed relationships with regular customers through personal interaction and attentive service.
• Handled food and beverages in compliance with food and hygiene standards, ensuring safety and quality.
• Managed multiple responsibilities effectively while maintaining composure under stress and in a small and cramped work environment.
• Managing finances.

Youth Worker at Marchwood Youth Club (2012 – 2015)

• Engaged with children to provide care and support, fostering a positive environment.
• Creating activities based on the children's interests.
• Implemented rules to maintain respect and safety, contributing to a secure atmosphere for children.
• Ensuring Health and Safety is being addressed.
• Collaborated with staff members to enhance communication and teamwork.
• Oversaw tuck shop operations, managing finances and ensuring accessibility for children.

Masters in Fine Art – University of Southampton (2019)

Bachelor of Arts in Fine Art – University of Southampton (2018)

Diploma in Art and Design – Southampton City College (2014)

GCSE – Applemore Technology college (2012)