Online Data Analyst | AI Training & Evaluation | Content & Data Analysis | Corporate Receptionist
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I'm a friendly and approachable person who enjoys working with others and being part of a team. I have experience supporting facilities and helping colleagues in their day-to-day tasks. I also have a degree in psychology, which has helped me understand people better. On top of that, I have good computer skills, thanks to my long-standing interest in how technology works.
Online Data Analyst at TELUS Digital (2026-06 – Present)
Work as an Online Data Analyst supporting AI development projects. I evaluate voice, speech, text, images, online information, and contextual data to assess how accurately AI systems interpret and process real-world content. My work involves identifying errors, inconsistencies, and quality issues, helping improve the accuracy, reliability, and overall performance of AI systems.
Corporate Receptionist / Team Leader at St James Facilities Services Limited (2023-06 – Present)
As the primary point of contact at reception, I oversee daily operations, ensure high-quality service for tenants and visitors, and maintain a well-organised front desk. I support community initiatives by coordinating events and partnering with local businesses to secure tenant discounts. From February to August, I also took on the role of interim team leader at my previous site.
Facilities Manager at Universidade Tiradentes - Unit (2017-02 – 2021-02)
As Facilities Manager at NPJ (Tiradentes University), I supported free legal aid services, working with legal professionals and interns to assist the community. I also handled legal documentation, organised public visits, and gained hands-on insight into the daily operations of a law office.
Facilities Supervisor at Universidade Tiradentes (2013-09 – 2015-11)
At the Clinical School of Psychology at Tiradentes University, I supported daily operations by assisting users, students, and staff. My tasks included scheduling appointments, handling phone bookings, helping students with service rooms, managing the cashier, and responding to coordination-related queries. It was through this experience that my interest in psychology began, inspiring me to take the first step towards studying and becoming a psychologist.
Supervisor at Energisa (2012-01 – 2012-09)
As a responsible team member, I oversaw the archiving of old processes in Energisa's damage sector, ensuring accurate record-keeping and resolving any outstanding system issues. My attention to detail and commitment to providing timely solutions contributed to efficient operations.
Bachelor's degree in Psychology – Universidade Tiradentes (2016 – 2021)
High School Diploma in Technical and Scientific Communication – Istituto Tecnico Franchetti Salviani - Italy (2007 – 2011)
