Lucy Hendrick
Electrical Scheduling Supervisor with diverse experience in administration, logistics, and customer service
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About
An outgoing, friendly, and motivated individual who enjoys taking on new challenges and always gives 100% to every task. Becoming a first-time mum has given a new outlook on life, helping to become even more attentive, organised, and efficient with time management. Currently seeking a versatile role that allows applying diverse experience — from electrical scheduling and administration to customer service and logistics — in a setting that values flexibility, teamwork, and reliability.
Takes pride in being hands-on, adaptable, and committed to high standards in everything.
Experience
Electrical Scheduling Supervisor at CITRUS (2023-07 – 2025-02)
Commenced maternity leave in February 2025, with a planned return on 1st December 2025. Currently seeking a flexible and versatile opportunity to align with family life and professional growth.
- Develop and maintain detailed project schedules, the use of big change systems, cash systems, and client portals.
- Coordinate with engineering, procurement, and site teams to establish critical paths and milestones.
- Prepare look-ahead schedules and manage team deliverables.
- Lead and mentor a planning and scheduling team, ensuring accurate reporting.
- Track progress, analyze variances, and recommend corrective actions.
- Produce progress reports and earned-value analyses for management.
- Collaborate with warehouse and procurement teams to align materials and manpower.
- Support testing, commissioning, and energization scheduling.
- Delivered key project milestones ahead of schedule.
- Improved scheduling accuracy and forecasting through new reporting systems.
- Recognized for strong leadership and inter-department coordination.
Warehouse Operative at B&M Retail (2022-11 – 2023-06)
Supported warehouse operations by ensuring accurate, efficient, and safe handling of goods in a high-volume retail environment.
- Picked, packed, and prepared customer orders.
- Operated pallet trucks and assisted in goods-in/out activities.
- Ensured stock rotation, accuracy, and labeling compliance.
- Assisted with inventory counts and maintained documentation.
- Maintained health, safety, and cleanliness standards.
- Maintained 99% order accuracy during peak demand.
- Contributed to layout improvements reducing retrieval times.
- Praised for reliability and teamwork.
Legal Secretary at MSB Solicitors (2020-08 – 2022-11)
Provided administrative and legal support to solicitors, ensuring accurate documentation, client communication, and office efficiency.
- Drafted and proofread legal documents including contracts, affidavits, and statements.
- Managed court filings, e-filing, and case correspondence.
- Maintained client files in compliance with confidentiality and GDPR standards.
- Scheduled hearings, client meetings, and conferences.
- Conducted basic legal research and prepared case bundles.
- Assisted with billing, timesheets, and records management.
- Successfully converted the Widnes office to a fully paperless system within six weeks.
- Streamlined digital filing, improving efficiency by 30%.
- Recognized by senior partners for initiative and attention to detail.
Beauty Therapist Assistant at Independent Beauty Practice (2019-07 – 2019-09)
Completed hands-on work experience assisting a qualified beauty therapist, developing practical and client service skills.
- Greeted clients and assisted with scheduling and reception duties.
- Prepared treatment areas and equipment.
- Maintained hygiene standards and restocked supplies.
- Assisted during treatments and ensured client comfort.
- Praised for professionalism and client interaction.
- Built confidence in customer service and salon operations.
Education
Functional Skills in Mathematics – MPCT Military College (2019-09 – 2020-08)