Lucy Jackson

Friendly, proactive, and highly organised receptionist and team assistant with over seven years' experience in front-of-house, client services, and admin roles across finance, wellness and creative industries. Known for my calm energy, excellent communication skills, and ability to create warm, welcoming environments. Calm under pressure, highly organised, and passionate about delivering seamless support across busy teams.

Receptionist at Temporary Placements (2022-01 – Present)

Clients include Exponent, Phoenix Court, Isquared Capital, XTX Markets, Blackwood and Freshstream

• Delivered front-of-house duties in fast-paced environments
• Managed meeting rooms, visitor schedules and internal events
• Provided administrative support to various departments during peak periods and projects
• Ensured a warm and professional welcome for clients, guests, and stakeholders
• Supported team with admin, post, and diary management

Virtual Personal Assistant at Freelance Clients (2021-01 – 2024-07)

• Invoicing, tracking expenses and preparing information for accounting
• Website creation and CMS- Shopify, Wordpress, Wix and Squarespace
• Calendar management and scheduling
• Event planning and organisation
• Travel and hotel bookings - including international travel
• Filing and organising digital files
• Presentation, report and document creation
• Content creation for company's social media
• Customer and client enquiry management

Receptionist and Team Assistant at Kent Capital (2019-08 – 2020-12)

• Ran reception and office operations for this boutique investment firm
• Liaised with investors and business partners, booked travel and catering
• Sent investor reports and managed supplier relationships
• Handled all incoming communications and visitor coordination
• Managed relationships with suppliers, including stationery, print, catering and cleaners
• Maintained accurate records for invoicing purposes

Admin, Secretarial & PA level 7 – OXFORD home study college

Hotel Receptionist Course – OXFORD home study college

BTEC Extended Diploma in Acting in Acting – The BRIT School

AS level English Literature in English Literature – The BRIT School

11 x GCSEs – Farringtons School for girls