Lucy Jolley

Deputy Care Manager

Talent

WellsMember since June 29, 2026

Care plan assessmentCare planningQuick decision-making abilitiesTime managementSchedulingCollaboratorInitiative-takingTeam managementDeadline driven100% attendance levelProblem solving

Hire this person

Send a job offer directly to this candidate

Care plan assessmentCare planningQuick decision-making abilitiesTime managementScheduling

About

Responsible, trustworthy Deputy Care Manager, enthusiastic about delivering outstanding quality of care to the elderly, Offering 15+ years of experience in the care sector. I am NVQ level 3 and level 5 qualified in health and social care and have a current registration with CQC.

Experience

Private care/PA - James paulman - Paulton

(2024-12 - 2026-04)

Maintained care notes for family and GP
Ordering, collecting and administration of medications
Managed all appointments
Domestic duties/shopping
Managed finances, mail with detailed reports for family
Responded to emails, updated diary
Organised family gatherings and events

Registered Manager - Northway house residential dementia care home - Taunton

Manger of 30 bedded residential services
Managing and maintaining occupancy
Maintaining CQC compliance and standards
Completing PIRs yearly
Completing safeguarding and CQC notifications
Updating electronic care plan system
Interview and inducting new starters
Maintaining relationships with professionals and families
Managing large staff team
Completing supervisions and appraisals
Managing budgets
Managing rotas 6/8 weeks in advance
Manage long term sickness/sickness
Meetings with Somerset Commissioner's
Monthly audits
Management of medication

Registered Manager - Voyage care - Trowbridge & Calne, Wiltshire

(2021-12 - 2024-05)

Manger of 3 residential services
Maintaining level of Good in all 3 homes
Completing PIRs yearly
Completing safeguarding and CQC notifications
Updating paperwork to maintain CQC standards
Interview and inducting new starters
Maintaining relationships with professionals and families
Managing 3 staff teams
Completing supervisions and appraisals
Managing budgets for each home
Managing rotas 6/8 weeks in advance
Manage long term sickness/sickness
Managing budgets

Nursing assistant - Axbridge court nursing home - Axbridge, Somerset

(2020-10 - 2021-07)

Coordinated with GPs, district nurses, physiotherapist, CPN nurses, other health care professional
Supporting nurses with wound care and catheter care
Medication ordering, checking and booking in
Installed and set up electronic care plan system
Updating Care plans and daily notes
Administering medication
Supporting the nurse in emergencies
Maintaining treatment room within date and correct stock
Ensuring weekly and monthly audits are completed
Supported care staff on the floor
Supported the Manger
Ensure the 3 homes maintain compliance
Maintaining safeguarding best practice
Ensuring I maintain CQC regulations
Care plans are kept up to date
Managing rotas/A/L
Staff training including supervisions and appraisals
Ordering and booking in medications
Ensuring fire regulations

Service Manager - Oaklea care - Yeovil, Somerset

(2020-05 - 2020-08)

Money management
Recruited well-qualified candidates to fill vacancies and offer residents unparalleled care
Ordering, collection and administering medication
Coordinated with CQC, Safeguarding and social services
Received consistently positive feedback from residents and their families that myself and staff where continually working with energy and enthusiasm
Managed team of fifteen employees, overseeing the hiring, training, and professional growth of employees
Ordering monthly medication, and booking in
Providing personal care to all residents to meet their needs
Interviewing potential new candidates
Ensured consistent adherence to CQC regulations and legislation to maintain an outstanding service
Managing the weekly budget

Deputy care Manager - Centenary House - Shepton Mallet, Somerset

(2019-10 - 2020-03)

Recruited well-qualified candidates to fill vacancies and offer residents unparalleled care
Updated and implemented policies and procedures for effective healthcare management
Reviewed and assessed staff processes, reducing hazards posed for residents and staff while promoting regulatory compliance
Delivered an exceptional level of service to each resident and their families by listening to concerns and answering questions
Managed team of ten employees, overseeing the hiring, training, and professional growth of employees
Received consistently positive feedback from residents and their families that myself and staff where continually working with energy and enthusiasm
Ensured consistent adherence to CQC regulations and legislation to maintain an outstanding service
Coordinated with senior staff to ensure the service remained at elevated level
Coordinated with GPs, district nurses, physiotherapist, CPN nurses, other health care professional
Coordinated with CQC, Safeguarding and social services
Updated and reamended care plans to meet residents needs and requirements
Weekly health and safety and infection control checks
Ordering any new equipment to meet resident's needs
Supporting senior staff with weekly rotas
Answering and replying to emails, letter and telephone calls
Ordering monthly medication, and booking in
Providing personal care to all residents to meet their needs
Administering medication daily