Medical Receptionist (NHS) - The Hounslow Family Practice
(2025-07)
- Provide comprehensive administrative support to GPs and clinical staff in a fast-paced primary care environment.
- Clinical coding
- Ensuring summary care records are up to date
- Deduction and registration work
- Requesting and sending medical records
- General reception duties i.e call handling, appointment scheduling and handling emails.
Medical Receptionist (NHS) - The Old Fire Station Surgery
(2022-06 - 2025-06)
- Provide comprehensive administrative support to GPs and clinical staff in a fast-paced primary care environment.
- Process new patient registrations.
- Prescription management in line with prescribing protocols.
- Manage referrals to a wide range of healthcare services.
- Generate blood test requests via ICE system including managing recalls.
- Draft and send professional correspondence, including patient and third-party letters.
- Document scanning and workflow management.
- Liaise with healthcare professionals via telephone and email to support patient care.
- General reception duties including call handling, appointment scheduling, scanning and photocopying.
Design Administrator (London Enabling) - Cadent Gas
(2020-08 - 2021-12)
- Prepare the Construction Management Organisation (CMO) replacement, connections & reinforcement, diversions workload.
- Ensure systems are populated and kept up to date.
- Work with and provide support the Design Engineers, Officers and Analysts to prepare the enabling workload.
- Prepare survey project files, including drawings, for enabling surveys.
- Prepare completed survey files ready for review.
- Maintain an audit trail within SharePoint, ensure compliance with T/PR/REP2 & ISO9001 QMS
- To update the ESRI planning tool with project information for workload packages.
Design Administrator (Complex Works) - Skanska UK (tRIIO)
(2018-04 - 2020-08)
- Central administration and document control for Complex Works projects.
- Ensure systems are populated and kept up to date.
- Work with the Design Officers and Analysts to prepare the diversionary and reinforcement projects workload.
- Monitor the progress and status of all complex works projects
- Scheduling meetings including regular project updates & site meetings.
- Preparing a meeting agenda, taking minutes, creating and issuing summaries to all parties involved
- Requesting info and required documents and ensuring they are up to date and accessible to all involved.
Reception and Administration (NHS) - Greenbrook Healthcare
(2016-06 - 2018-03)
Cancer Research Fundraiser - Home Fundraising
(2016-01 - 2016-03)
Customer Service - Imperial College London
(2015-09 - 2016-03)
Customer Service & Hospitality - BA Concorde Club
(2013-09 - 2015-09)
Events Assistant - Horizons Bar & Banqueting Venue
(2014 - 2015)
Hospitality Staff - Heston Hyde Hotel
(2014 - 2015)
Sales Assistant - WH Smith Heathrow
(2013-10 - 2014-12)
