Luke Janowski

I am an experienced senior concierge with two years at the prestigious Regent's Crescent Rhodium supporting high end residential operations. My responsibilities included assisting with staffing interviews, rota creation, handling resident requests from dry cleaning and luxury limousine bookings to sourcing hard-to-get show tickets as well as managing deliveries, luxury vehicle parking, fire checks, patrols and maintaining up to date first aid certification. I am currently working in South Kensington at another luxury residential building continuing to deliver a high standard of service.

Concierge at PMR (2025-05 – Present)

I am currently working as a long term PMR concierge at a South Kensington luxury residential building where I provide day to day support to residents and ensure smooth building operations.

• Handling a wide range of resident requests
• Sorting and managing post and packages
• Key and key card management
• Answering phones and emails
• Supporting the overall security and professional running of the building

Senior Night Concierge at Rhodium RH45 (2023-05 – 2025-05)

At Rhodium I worked as a senior concierge responsible for the day to day running of the building looking after both staff and residents while delivering a high level of service.

• Pool testing
• General building security
• Answering phones and emails
• Resolving issues and arranging special requests for residents
• Restaurant reservations
• Parking and handling luxury vehicles
• Coordinating bespoke services

Self-Employed at pleXpad (2020-12 – Present)

Part time co-founder of pleXpad an office booking website dealing with short term office lettings

MBA in Management – LSE