Luke Skinner
E-Commerce Manager
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About
I am a dedicated professional with 9 years of experience in various roles within the Royal Marines. Currently transitioning into the field of e-commerce management, I bring a strong background in leadership, problem-solving, and project management. My entrepreneurial experience in running a successful e-commerce business complements my ability to drive online sales and strategy, perform market analysis, and collaborate with cross-functional teams to deliver exceptional digital products and customer experiences.
Experience
Logistics Manager
Krantz Designs | July 2024 - Present
- Overhauled existing delivery processes, introducing new systems for scheduling and tracking, which resulted in smoother handling of complex logistics and improved delivery performance.
- Recruited and onboarded drivers and warehouse staff, implementing tailored training programs that strengthened team efficiency and aligned operations with business needs.
- Introduced a modernised stock control system, enhancing inventory accuracy, minimising waste, and ensuring timely dispatch by streamlining warehouse operations
Self-employed | Jan 2023 - Present
- Launched and managed an e-commerce business, achieving £250k in sales on Amazon within 12 months.
- Developed and implemented sales strategies, conducted market research, and optimised product listings to maximise revenue.
- Analysed customer data to drive product improvements and enhance customer satisfaction.
Royal Marines | Oct 2022 - Aug 2023
- Directed and organised the full order cycle, restocking supplies and placing purchase orders to maintain adequate stock levels.
- Liaised and negotiated with suppliers to optimise procurement processes.
- Arranged the storage and distribution of equipment, ensuring timely and accurate delivery.
UK Special Forces | Apr 2021 - Sept 2022
- Handpicked for this new role as a project to reshape the UK’s counter-terrorism capabilities, helping develop new systems and SOPs.
- Managed readiness to respond to terrorist threats, achieving high standards in performance metrics.
- Orchestrated and executed complex training exercises, improving team performance.
Royal Marines | Oct 2019 - Mar 2021
- Maintained global readiness to interdict maritime vessels involved in hostile activities.
- Led junior teams on a 7-month deployment, conducting successful anti-piracy operations.
Royal Marines | Oct 2017 - Sept 2019
- Served as a subject matter expert in demolitions, building defences, navigating minefields, and breaching operations.
- Trained and instructed peers on breaching equipment and techniques.
Royal Marines | Jan 2014 - Sept 2017
- Commanded teams in various training exercises, enhancing leadership and operational skills.
Interflora | Dec 2012 - Dec 2013
- Assisted customers in selecting products, consistently exceeding sales targets.
- Resolved client complaints promptly, ensuring high customer satisfaction.
Education
9 GCSEs
A* - C Grades (including Maths & English)