Lydia Donkor

A compassionate and dedicated care assistant, experience in elderly care, working with residents in their homes. I am a keen learner with up-to-date training in providing domiciliary care. Enthusiastic and dedicated to delivering compassionate care, building strong and professional relationshp with clients resulting in client confidence and security.

Care Assistant at Kindred Heart LTD (2025-01 – Present)

• Assisting clients with activities of daily living, including bathing, grooming, and toileting.
• Performing domestic duties and prepared meals for clients, improving their living conditions.
• Respite
• Monitored clients' vital signs regularly, detecting and reporting any abnormalities to clinical managers.
• Working closely and communication with clients relatives to provide clients' care needs
• Sucessfully managed changing priorities and handled emergencies with composure.
• Maintaining accurate patient information and assisted in the handling of patient concerns to the manager
• Attending all study courses organised by the company training manager.
• NVQ 2 Ongoing

Care Assistant at TH Homely Services (2023-01 – 2025-12)

• Assisting clients with activities of daily living, including bathing, grooming, and toileting.
• Performing light housekeeping duties and prepared meals for clients, improving their living conditions.
• Monitored clients' vital signs regularly, detecting and reporting any abnormalities to clinical managers.
• Working closely and communication with clients relatives to provide clients' care needs
• Sucessfully managed changing priorities and handled emergencies with composure.
• Maintaining accurate patient information and assisted in the handling of patient concerns

Medical Records Assistant at St. James Clinic (2021-01 – 2023-12)

• Patient Record keeping and processing.
• Assisting Clinical team with patient record, generating appointments and sending out patient discharge letters.
• Patient admission processing and ward allocation.
• Generating and entry monthly reports

Health Information Officer at Dormaa Hospital (2019-01 – 2021-12)

• Organise monthly reports and cross check it's accuracy for the Municipality.
• Entering monthly reports into the DHIMS.
• Processing patient hospital records and generating health reports under the supervision of my mentor.

Customer Service Representative at Ellenda Hotel Limited (2012-01 – 2015-12)

• Providing customer service, collaborating with maintenance and house keeping to keep the hotel clean.
• Soliciting feedback through questionnaire to evaluate levels of guests' satisfaction.

Hotel Receptionist at Regeant Hotel (2005-01 – 2011-12)

• Providig top- notch customer services, varifying personal and payment information.
• Allocation of rooms and coordination of customer check ins and check outs.

BSc in Health Information – College of Health, Yamfo (2019-01)

West Africa Certificate Examination – Elite College (2012-01)

Basic Education Certificate Examination – Ascention Experimental School (2005-01)