LykaRea Ebol

I am a hard-working and trustworthy individual. highly motivated employee with the desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I am outgoing and tactful, and I am able to listen effectively. I can work well under pressure and meet strict deadlines.

Case Manager at Smith Law LLC (2023-06 – 2026-04)

Jurisdiction: State of Texas. Practice Area: Personal Injury Law. Case Handled: Car Accident/Motor Vehicle Accident

• Delivered administrative and legal support to attorneys and legal staff.
• Managed schedules, appointments, and deadlines efficiently.
• Maintained confidential client records and organized digital filing systems.
• Communicated Inbound/outbound communications with clients for general inquiries.
• Assisted in billing, invoicing, and tracking of legal expenses.
• Work with Traffic Collision Request and drafting demand for 1P and other Third party demands.

Case Manager Assistant at Harris Personal Injury Lawyers (2022-12 – 2023-04)

Jurisdiction: State of California. Practice Area: Personal Injury Law. Case Handled: Car Accident

• Provided virtual administrative support specializing in legal documentation and case management.
• Expertise in calendar management by using Hona, email handling, and client coordination.
• Request medical and billing records to Medical Providers.
• Drafting Demand Letter
• Follow up with clients regarding their Impact of Accident and Loss of Wages Verification form.
• Strong communication skills in handling client inquiries and following up with Medical Providers.
• Proficient in Microsoft Office, Google Workspace, and legal software tools.

TEACHER at ICAS de Calarian Zamboanga City (2022-06 – 2022-12)

• Taught and guided students in daily lessons and classroom activities.
• Prepared lesson plans and instructional materials.
• Managed classroom behavior and created a positive learning environment.
• Assessed student performance and provided feedback.
• Coordinated with parents and school staff when needed.

Research Interviewer Analyst (Call Center Agent) at Call Center Dynata Global (2020-05 – 2021-11)

• Conducted phone surveys on public opinion and social issues with U.S.-based respondents.
• Followed scripts while keeping conversations natural and engaging.
• Accurately recorded responses and maintained data quality
• Managed a high volume of calls and met performance targets.
• Handled sensitive information with confidentiality and professionalism.

ASSISTANT BOOKKEEPER at Don Pablo Lorenzo Memorial Highschool (2018 – 2018)

• Assisting the Bookkeeper to compute the payroll and expenses of the school

Bachelor of Arts in Political Science – Western Mindanao State University (2018 – 2022)