Lyndsey King

I'm a highly competent customer service manager used to delivering high levels of service to exceed guest expectations.

• Experience of working for International tour operators through to small family businesses.
• Commercially aware - incorporating creative ideas to exceed sales and service targets against set

KPI’s.

• Strong team management skills - leading, motivating and supporting a team to ensure highest possible standards are achieved by initiating continuous improvements.
• An exceptional role model with the ability to motivate a team by playing to each member’s strengths in order to achieve optimum team productivity.
• A professional demeanour with excellent interpersonal and communication skills.
• Ability to work flexibly on my own or as part of a team to achieve a common goal.
• Excellent interpersonal skills with the ability to successfully manage business relationships with a diverse range of people and cultures.
• Committed to attending training sessions and developing myself professionally and personally in order for company and personal gain.

•Action Counters Terrorism Certificate

• Disability Awareness & Assistance Training for Passenger Ship Operation
• Certificate of Proficiency in Fire Prevention, Fighting Certificate & Personal Survival Techniques
• Certificate of Proficiency in Elementary First Aid
• Certificate in Personal Safety, Social Responsibilities & Crowd Management
• Safety Training Direct Service to Passengers Certificate of Proficiency in Security Awareness
• EDI Level 3 NVQ in Management
• EDI Level 3 Certificate in Management Principles World Host Principles of Customer Service
• Training EDI Level 3 NVQ Diploma in Customer Service Welcome to Excellence Customer Servic

EDI Level 3 Certificate in Management Principles World Host Principles of Customer Service