I'm a highly competent customer service manager used to delivering high levels of service to exceed guest expectations.
- Experience of working for International tour operators through to small family businesses.
- Commercially aware - incorporating creative ideas to exceed sales and service targets against set
KPI’s.
- Strong team management skills - leading, motivating and supporting a team to ensure highest possible standards are achieved by initiating continuous improvements.
- An exceptional role model with the ability to motivate a team by playing to each member’s strengths in order to achieve optimum team productivity.
- A professional demeanour with excellent interpersonal and communication skills.
- Ability to work flexibly on my own or as part of a team to achieve a common goal.
- Excellent interpersonal skills with the ability to successfully manage business relationships with a diverse range of people and cultures.
- Committed to attending training sessions and developing myself professionally and personally in order for company and personal gain.
