Mack Kgake

Deliver excellent customer service - Maintain a clean, organized, and visually appealing store environment - Build strong relationships with customers and colleague - Meet or exceed sales targets - Build strong customer relationships - Increase market share - Expand product knowledge - Improve conversion rates - Enhance customer satisfaction

Merchandiser at Tiger Brands Field Sales (2013-03 – 2016-07)

• Shelve health, packing stock, customers service, ordering, checking expiry and damaged stock
• Receiving stock

Office Assistant at Mmanati Traders Pty Ltd (2017-01 – 2018-04)

• Managing files and documents
• Answering phones and handling emails
• Data entry and administrative tasks
• Maintaining office supplies and equipment

Shop Assistant at Elite Mica Hardware (2019-07 – 2024-03)

• Greeting and serving customers
• Answering product queries and providing recommendations
• Operating cash registers and processing payments
• Maintaining store displays and cleanliness
• Restocking shelves and managing inventory
• Receiving stock

Fuel Attendence at Bp Garage Fueling Station (2019-02 – 2019-05)

• Serving customers with fuel, oil, and other products
• Operating cash registers and processing payments
• Maintaining cleanliness of the station and facilities
• Providing customer service and handling queries

Grade 12 National Senior Certificate – Matshwara Secondary School (2008-01 – 2008-12)