Mikayla Abrahams

Motivated and adaptable retail professional with experience in customer service, stock management, and online store operations. Recognized for excellent communication, teamwork, and organizational abilities, with a proven track record of delivering quality service. Demonstrated consistent growth within the current company, taking on increasing responsibilities and contributing to team and business success.

Visual Merchandiser - Jet Parow

• Plan and execute in-store and window displays according to store layout and seasonal themes, ensuring alignment with brand standards and marketing campaigns.
• Develop creative merchandising concepts to attract customer attention, enhance the shopping experience, and drive sales.
• Maintain a neat, organized, and visually appealing store environment, ensuring all displays, shelving, and promotional areas are clean and well-presented.
• Ensure the store entrance and front displays are always inviting, with up-to-date signage, posters, and promotional materials highlighting prices, sales, and seasonal offers.
• Monitor product placement and stock levels on the sales floor to maximize visibility and accessibility of key merchandise.
• Collaborate with store management and marketing teams to implement floor plans, seasonal rollouts, and special promotions.
• Analyze sales trends and customer behavior to optimize display layouts and product presentation.
• Train store staff on visual merchandising standards and techniques to maintain consistent presentation across all areas.
• Conduct regular floor walks and audits to ensure all visual standards and brand guidelines were maintained.
• Replenish stock on the sales floor, ensuring items were properly displayed, folded, and tagged according to store standards.
• Assist with stock counts, processing deliveries, and organizing back-of-house inventory.
• Maintain accurate records of stock movement and availability to support smooth store operations.
• Prepare daily, weekly, and monthly reports on sales, stock levels, and store performance.
• Analyze key performance indicators (KPIs), such as sales, conversion rates, and average transaction value, to support management decisions.
• Coordinate staff schedules, including break times and front-door assignments, to ensure adequate coverage and smooth store operations.
• Assist in daily operational planning, including task allocation and prioritization of responsibilities during peak hours.
• Support coordination between teams for smooth store operations and timely execution of promotional activities.
• Manage online store orders by accurately picking and packing items to ensure products were delivered in perfect, damage-free condition.
• Maintain high standards of quality control, checking items for defects or damage before dispatch.
• Coordinate courier collections and keep detailed records to ensure timely and accurate order fulfillment.
• Monitor and organize online stock to support efficient processing and seamless customer service.

BELHAR HIGH SCHOOL (2016)