Mack Lightfoot

As someone who has quite a bit of customer service and management experience I have developed and refined my customer service skills. I see myself as a hard working individual who has excellent time management and a keen eye for detail. I love to work productively and efficiently to get the job done and done right. Past and present colleagues have said that I'm great to work with and always down for a laugh when appropriate.

Crew member - McDonalds - Sleaford

(2017-08 - 2019-01)

• Prepare orders as they come through and keep up with hygiene standards.

service technician - Halfords autocentres - Lincoln

(2019-02 - 2019-06)

• Carried out basic servicing and repairs on a wide range of vehicles, from a simple oil change to a major service.

apprentice HGV technician - JG Pears - Newark

(2019-11 - 2020-02)

• Assist the technicians with repairing and servicing heavy vehicles i.e. lorries and JCBs and carrying out inspections on trailers checking for damages, damaged wiring, worn airbags and breaks.

sales assistant - 888vapour LTD - Grantham

(2021-05 - 2022-02)

• Assisted the manager with sales and upkeep of the store as well as ordering stock and taking inventory and also assisted customers with any questions they may have about e Cigarettes and helping them purchase them for the first time.

store manager - 888vapour LTD - Grantham

(2022-02 - 2022-08)

• Management of a store which included ordering stock, taking inventory, maintaining store standards and keeping up with the demands of customers and also developing my own customer service experience.

Cover staff - 888vapour LTD - Lincoln

(2022-08 - 2023-01)

• Travel around all 11 stores covering stores that required it and to carry out duties such as purchasing and stock takes when required to do so by the store manager and also keep up with store standards such as displays and cleanliness.

production operative - Autocraft drivetrain solutions - Grantham

(2023-01 - 2024-03)

worked on the lion engines build line, building 3L V6 diesel engines for jaguar Landrover and worked on the ingenuim line building cylinder heads for 2L diesel ingenium engines for Jaguar Landrover as well. Currently working in pre delivery inspection for all types of engines such as aston martin with the 4.7L V8 and the 6L V12, JCB diesel engines, ford with the DV tiger engines and sigma engines and jaguar landrover with the lion 3L and the 4.4L TDV8 engines.

vehicle technician - Vauxhall motors, Twells of billinghay - Billinghay

(2024-03 - 2026-03)

• Servicing and repairing cars (suspension, brakes, exhausts etc) as required and prep sold cars as they came through from the sales team service advisor - Vauxhall/isuzu, troops of leadenham - Leadenham

(2026-03)

• Seeing in and greeting customers also making sure customers details are correct to make sure our records stay as accurate as possible, taking booking over the phone and in person, making sure all parts are in stock for the days jobs, following up with technicians for progress reports and generating/creating invoices to take payments.

GCSEs - St georges Academy (2010-09 - 2015-09)

Level 2 qualifications - Sleaford joint sixth form (2015-09 - 2017-09)

Level 3 - light vehicle maintenance - Grantham college (2017-09 - 2018-09)