Maddison Gray

I have experience working in both healthcare and hospitality. I hold a care certificate as well as up to date training in alcohol licensing laws, manual handling, conflict management, food and beverage health and safety amongst others. I am someone who is incredibly passionate about her work from healthcare to hospitality.

My drive to constantly do better for my patients or my customers reflects on my work. I am someone who thrives in a fast paced public facing environment. I also have Type 1 diabetes and ADHD but this has never and will never stop me from striving for my goals if anything it makes me work that bit harder.

Bar staff at Marstons pub (2022-08)

During my time at hardys I started as a waitress, I developed a special interest in becoming a bartender so after consideration and conversations with my manager we decided to swap my role. After a few months I began to take on a more responsibility such as opening opening/closing the pub, cashing up the tills and supporting with stock.

• Ensuring a safe and clean bar environment
• Checking the ID of customers suspected to be below the age of 25 in accordance with the challenge 25 scheme
• Pouring a range of alcoholic and non alcoholic beverages including soft drinks, mocktails, cocktails, spirits, lagers and wines in accordance with company specifications
• Carrying a high level of knowledge on the various drinks up for offer ready to answer any queries about specific drinks

Customer assistant at Lidl GB (2022-09)

During my time with lidl I gained experience working in a retail environment consisting of stock rotations, working on tills and ensuring the cleanliness and safety of the shop floor. During my time at lidl I was able to further my confidence with working with a larger variety of customers.

Bar staff at The old farmhouse – Greene king (2023-03)

When working at the old farmhouse I worked a variety of shifts including, week days, weekends, later and earlier shifts varying from 10am to 3am. When working at the old farmhouse I was able to further develop my skills within the industry, I would often lone work on the bar during some of the busier periods such as weekends and in the summer in order for more floor staff to be available, this allowed me to become a lot more confident within my role.

• Working a variety of shifts including weekdays, weekends, later and earlier shifts varying from 10am to 3am
• Lone working on the bar during busier periods such as weekends and in the summer
• Creating rapport and relationships with customers in order to increase revenue
• Developing upselling technique

Cancer care/A&E healthcare assistant at University hospital Southampton (2024-09)

I started working as a healthcare assistant with university hospital Southampton to gain some vital experience within the NHS before I started my midwifery degree.

• Observations
• Cannulation
• Basic physical examinations and body mapping
• Personal care
• Documentation and escalations

Bar café team member at Travelodge (2026-03)

Working for Travelodge has heavily boosted my confidence with coming back into the industry. I have also developed new skills including training to work in the kitchen during busy breakfast shifts and some evening dinner services.

• Serving on the bar
• Clearing tables
• Cooking in the kitchen
• Waitressing in the café
• Working in the kitchen during busy breakfast shifts and evening dinner services