Magda Wloch

A multi-skilled individual with good organisational and administration skills. Very capable with a track record of working effectively in busy working environments. A proven ability to react in areas that require immediate attention and is adaptable and open to change.

Will work to the highest possible standards. Ambitious and seeking to continually broaden knowledge. Now looking for a new role in administration or customer service, one which will make best use of existing skills and experience and also further own personal and professional development.

Cook at The Folk House (2022-01 – Present)

Assisting the Chef and other catering staff with the preparation of hot and cold foods whilst following and implementing all health and safety regulations.

• Completing cleaning rotas and other administrative daily records
• Assisting in stock control, portion control and quality control
• Preparing, cooking and serving meals
• Applying hygiene and safety regulations
• Maintaining the kitchen equipment, utensils and machinery
• Supervising the provision of all crockery, cutlery, detergents and kitchenware
• Ensuring that kitchen, storage facilities and other work areas are kept clean and conform to sanitary regulations

Duty Manager at Retail Shop (2019-01 – 2021-12)

Responsible for ensuring that the store was fully operational from the start of the day to the very end, for example taking responsibility for opening up, preparing tills, stock checks, setting out the store and securing the store at the end of the day.

• Setting individual team member targets which aligned to store targets
• Continually seeking ways of increasing customer loyalty, retention, satisfaction and spend
• Using information technology to record sales figures
• Delegating tasks effectively and appropriately to create self-managing team
• Conducting observations and performance reviews and providing development feedback

Supervisor at Lidl (2009-01 – 2017-12)

Responsible for constantly striving to improve the company's retail products through having an innovative and proactive approach to product development, retail delivery and the overall consumer experience.

• Overseeing all store operations and responsible for all administration duties
• Generating and controlling honest feedback to improve staff performance so they could be at their best
• Providing staff with clear direction about their responsibilities and objectives
• Ensuring that the correct stock was managed and the warehouse was presentable

Cook at Cottage Nursing Home (2007-01 – 2008-12)

Showed very good awareness of procedures with regard to cleanliness and the storage of food.

• Effectively managing time and productivity whilst at work
• Cold food section experience
• Carried out a critical analysis of food safety operations
• Undertook and performed duties to a satisfactory level in a busy work environment

Stock Controller at Tesco (2008-01)

Production Manager at Fosters Food Ltd (2008-01)

Involved in food manufacturing processes.

Supervisor training – Lidl (2011-01 – 2016-12)

Cabin Crew course (2008-01 – 2010-12)

Advanced Food Hygiene Certificate (2008-01 – 2008-12)

Health and Safety (2008-01 – 2008-12)

Nursing Home Culinary and Care Worker Health and Safety Course (2008-01 – 2008-12)

International Foundation Course in English – Tresham College (2005-01 – 2007-12)

Food Hygiene training (2005-01 – 2005-12)

Customs Officer – Admin training